Join a high-growth team at the forefront of eCOA delivery, where you’ll lead complex, global clinical programs that directly impact patient-centric research. As an Associate Director, you’ll take on a highly visible leadership role—driving project excellence, mentoring teams, and shaping operational strategy in a dynamic and evolving environment.

Job Overview

The Associate Director, eCOA Project Management is responsible for leading complex eCOA programs, ensuring successful delivery across scope, timeline, and quality expectations. This role combines hands-on project leadership, people management, and process improvement, with accountability for both project execution and team performance.

You will oversee project managers, support escalations, contribute to account leadership activities, and drive operational excellence across the portfolio. The role is remote with occasional travel and a preference for Eastern Time Zone alignment.

Key Responsibilities

Define and validate project/program scope, timelines, and success metrics for complex eCOA implementations
Lead end-to-end project delivery, including scope, schedule, cost, and quality management
Identify risks and develop mitigation strategies; track and report portfolio performance
Manage and mentor a team of project managers (approximately 7–8 direct reports)
Conduct regular one-on-ones, manage performance, and support career development of team members
Act as first point of escalation for project and team-related issues
Support account leadership and client deliverables as needed
Partner with stakeholders to ensure alignment on project goals and outcomes
Lead or contribute to process improvement initiatives and SOP development
Drive change management, including training coordination and onboarding of new team members
Deliver presentations and communicate project updates to leadership and cross-functional teams

Qualifications

Bachelor’s degree in Computer Science, Life Sciences, or a related field (or equivalent experience)
Approximately 5+ years of direct people management experience preferred
Strong project management experience in clinical technology or eCOA (preferred but not required if project management expertise is strong)
Demonstrated experience managing complex programs and cross-functional teams
Excellent communication and presentation skills (including PowerPoint, Teams, and stakeholder engagement)
Ability to manage multiple priorities in a fast-paced, evolving environment

Nice to Have

eCOA systems experience
Familiarity with IRT or eConsent platforms

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

The potential base pay range for this role, when annualized, is $100,200.00 - $278,900.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.