Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

We have an immediate opening for an Account Manager with a proven track record of success to join our rapidly growing team. Reporting to the GM of Instawork Hiring, this role serves as a critical member of the Account Management team and is responsible for bringing our staffing solutions to our Partners. As an Account Manager, you will manage a portfolio of top-tier assigned customers, develop new business from existing clients, and actively seek expansion opportunities to grow overall client revenue. This role will have a visible impact on our growing organization. This is a true career opportunity with tremendous professional and financial upside. This role requires business acumen and a strong motivation to maximize revenue and impact on the business.

Who You Are:

3+ years of industry expertise either in software, human capital management technology, staffing, or recruiting industry sales
Consistent achievement of sales goals
Excellent communication skills and a consultative approach to identifying problems and finding solutions
Takes ownership of problems and proactively seeks timely resolution
Proficient in Salesforce
Ability to play well with members of your team through collaboration and sharing of learned insights
Passion for Instawork and a strong motivation to maximize revenue and impact on the business
Drive and willingness to exceed expectations with a strong work ethic
Strategic and creative thinking enables you to understand industry and customer trends and apply those insights to deliver business results
An entrepreneurial spirit and creativity that sparks your capacity for building and growing business and solving problems

What You’ll Do:

Develop and maintain strong relationships with accounts with a long-term partnership vision in mind
Own both growth and retention metrics for a portfolio of customer accounts
Provide daily support and service to clients, rallying internal resources to achieve and exceed client expectations
Demonstrate a strong business case for Instawork through a strong motivation to maximize revenue and impact on the business
Meet and exceed your sales growth goals through forging relationships with key decision makers within target accounts with the end goal of securing new business and growing overall client revenue
Identify, prioritize, and track progress towards key account metrics and annual quota
Ability to demonstrate how you have established a set of smart goals on your largest opportunities and proven success on execution
Stay current on our clients' business, industry, and key objectives and challenges so that you can be a trusted ally in providing thought leadership
Collaborate with internal stakeholders across product, engineering, community operations, and finance
Present to a wide audience of potential buyers including C-level and executive sponsors both in person and virtually

For CA Based Applicants:

The base salary for this position is $90,000, with an OTE of $150,000 (uncapped sales incentive pay)
This position is eligible for equity in the form of stock options
This position is eligible for Instawork benefits, including:

A variety of medical, dental, and vision plans with coverage beginning on the date of hire
Flexible paid time off
At least 8 paid company holidays annually
Phone stipend
Commuter stipend
Supplemental pay on qualified leaves
Employee health savings accounts (HSA) contribution
Flexible spending plans
401K plan
Perkspot - discount program through Lumity

#LI-Onsite #JG-1

Our Values

Empathy, Trust & Candor
We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.
Bias for Action
We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!
Always Be Learning
We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.
Act Like an Owner
We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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Enterprise Account Manager - Instawork Hiring