About G2 - The Company

G2 is the world's largest and most trusted software marketplace. When you join G2, you’re joining the industry’s leading team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users.

Now, we have joined forces with Capterra, SoftwareAdvice, and GetApp to create the largest source of online data and software insights to fuel intelligent buying in the age of AI. With 200M+ combined annual visitors and 6M verified reviews, we are now the centralized place to enable software buyers to make better and faster decisions with confidence.

And we are just getting started! We are setting out to transform the global B2B software industry and become the most trusted data foundation for buyers and sellers of software for the age of AI.

Does that sound exciting to you? Come join us as we try to reach our next PEAK!

About G2 - Our People

At G2, everything we are and what we do is grounded in our PEAK values— (Performance + Entrepreneurship + Authenticity + Kindness. Working at G2 means you are part of a value-driven, growing global community that climbs PEAKs together. We cheer for each other’s successes, learn from our mistakes, and support and lean on one another during challenging times. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn.

You will be part of a global, diverse team of smart, dedicated, and kind individuals - each with unique talents, aspirations, and life experiences. At the heart of our community and culture are our people-led ERGs, which celebrate and highlight the diverse identities of our global team. As an organization, we are intentional about our DEI and philanthropic work (like our G2 Gives program) because it encourages us all to be better people.

About The Role

Review Ambassadors play a key role in collecting the reviews that power G2. You will be a dedicated on-site representative working the event floor to drive reviews at a vendor’s software user conference. G2 captures written, voice, and chat review formats. This is an active, floor-based role. You'll initiate conversations with attendees rather than waiting for them to come to you.

Additional Details:

Review Ambassadors have a review submission goal specific to each event
Typical length per contract is 3-6 days
- 1-2 Travel Days
- 1-4 Conference/Event Days
Events are primarily located in the United States, but some are International Events
1-3 Review Ambassadors are contracted for each G2 event booth
Travel & Expenses: Travel, lodging, and per diem are reimbursed by G2

In This Role, You Will:

Manage setup & teardown of the booth (includes light assembly, branding placement, and communicating with vendors if assistance is needed)
Ensure the equipment and survey are working properly and ready for review gathering
Encourage event attendees to leave a review
Facilitate the review process; answer any questions, and troubleshoot issues as they arise on laptops, mobile, monitors, or Wi-Fi
Give kudos and swag to reviewers upon completing a review

Minimum Qualifications:

We realize applying for jobs can feel daunting at times. Even if you don’t check all the boxes in the job description, we encourage you to apply anyway.

Experience working at event, conference, or trade show booths with 100 - 20,000 attendees
Proven record of achieving target goals based on attendee actions (form submission, sign-ups, etc.)
Comfortable troubleshooting on-site tech issues (Wi-Fi, AV, browser/app hiccups) with limited support
Willing to travel to events as needed. If interested in international events, a valid passport and the ability to travel internationally are required
English speaking fluency at least at a Business Professional level
Ability to stand for extended periods (8+ hours) and lift up to 30 lbs during setup/teardown

What Can Help You Stand Out:

Ability to speak other non-English languages with business professional fluency or better
Experience at SaaS events

Our Commitment to Inclusivity and Diversity

At G2, we are committed to creating an inclusive and diverse environment where people of every background can thrive and feel welcome. We consider applicants without regard to race, color, creed, religion, national origin, genetic information, gender identity or expression, sexual orientation, pregnancy, age, or marital, veteran, or physical or mental disability status. Learn more about our commitments here.

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For job applicants in California, the United Kingdom, and the European Union, please review this applicant privacy notice before applying to this job.

How We Use AI Technology in Our Hiring Process
G2 incorporates AI-powered technology to enhance our candidate evaluation process. These tools may assist with initial application screening, skills assessment analysis, and identifying candidates whose qualifications align with specific role requirements. While AI technology supports our recruitment workflow, all final hiring decisions remain under human oversight and judgment.

Your Choice Matters: If you would prefer that your application be reviewed without AI assistance, you can opt out by entering your email address in the email entry field at the bottom of the Automated Processing Legal Notice. Choosing to opt out will not disadvantage your application in any way—we will ensure your materials receive a thorough manual review by our hiring team.
For additional details about how we handle your information throughout the application process, please review G2's Applicant Privacy Notice.

Onsite Event Contractor - Review Ambassador