AYANA Resort Bali is seeking a dynamic and experienced Assistant Director Banquet to join our esteemed Food & Beverage team.

The ideal candidate will oversee all aspects of banquet operations, ensure the highest standards of service, and maintain AYANA Resort Bali's excellent reputation. The Assistant Director Banquet will coordinate with various departments to ensure seamless execution of events, from small intimate gatherings to large corporate functions.

Responsibilities:

Lead and oversee all banquet operations, ensuring flawless execution and exceptional guest experiences across all events
Drive operational excellence in large-scale meetings, weddings, and high-profile events, ensuring the highest standards of service, presentation, and quality
Demonstrate strong expertise in setting up and arranging banquet layouts for large-scale events, ensuring precision, strategic spatial planning, and elevated presentation standards
Partner with Sales and Events teams to maximize banquet revenue, optimize profitability, and identify upselling opportunities
Oversee budgeting, forecasting, and financial performance of the banquet department, ensuring cost efficiency without compromising service excellence
Champion continuous improvement of SOPs and service standards in line with luxury hospitality benchmarks
Lead, mentor, and develop a high-performing banquet team, fostering a culture of excellence, accountability, and engagement
Ensure full compliance with health, safety, and hygiene standards across all banquet operations
Collaborate with senior leadership and cross-functional departments to deliver seamless and bespoke event experiences
Build and maintain strong relationships with key clients, ensuring personalized service and long-term loyalty

Requirements

Minimum 5–7 years of experience in banquet operations, with at least 3–5 years in a senior leadership role within a luxury hotel or resort
Proven track record in managing large-scale banquet operations and high-profile events
Strong commercial acumen with experience in budgeting, forecasting, and revenue optimization
Exceptional leadership and team development capabilities
Excellent communication and stakeholder management skills in English and Bahasa Indonesia
Strong problem-solving, organizational, and decision-making skills
Proficient in MS Office and relevant operational systems
Ability to thrive in a fast-paced, high-performance luxury environment
Willingness to work flexible hours, including evenings, weekends, and public holidays

Assistant Director Banquet | AYANA BALI