Join Aledade as a Practice Transformation Specialist (PTS) and personally make an impact on patient care. Practice Transformation Specialists are HQ’s most direct interface with providers and can glean valuable insight into our partner practice’s needs and satisfaction. A successful PTS is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs. At Aledade, a PTS can impact the health of their community by transforming one practice at a time.

Please note: candidates must be based in Michigan to be considered.

Primary Duties:

Join Aledade as a Practice Transformation Specialist (PTS) and personally make an impact on patient care. Practice Transformation Specialists are HQ’s most direct interface with providers and can glean valuable insight into our partner practice’s needs and satisfaction. A successful PTS is passionate about population health, and highly mission oriented around providing better care to patients while reducing costs. At Aledade, a PTS can impact the health of their community by transforming one practice at a time.

Please note: candidates must be based in Michigan to be considered.

Primary Duties:

Direct Practice Support:

Implement products and execute health plan initiatives with direction from market leadership.
Accountable for implementing and supporting wellness visits, transitions of care, affordability, quality performance, and ensuring practices meet goals set forth in mutually developed Practice transformation plans.
Works with assigned practice partners to implement the Patient Centered Medical Home programs the health plan(s) they participate in offer.
Uses tools and education materials to assist and support the needs of accomplishing specific goals in the practice.
Work to assist in training office staff and physicians & providers (in coordination with Aledade and CIPA’s Value Based Care Programs) on processes and technologies.
Provide continual assessment of practices and staff’s training needs. Develop and nurture lasting relationships and engagement with physicians, providers, and healthcare system executives to support and enhance financial and quality performance across performance metrics.
Customer Success: Comfortable addressing practices concerns, with ability to easily pivot based on changes in workflows and priorities between Aledade and the practice with market leadership direction.

Minimum Qualifications:

Must be resident of Michigan
Graduate of an accredited college or university. 4-6 years of significant and relevant work experience in medical practice management in lieu of educational requirements may be accepted, particularly with significant administrative experience in a clinic setting.
3 years of experience with Electronic Health Records (EHR) for clinical/practice management processes
Must have some familiarity with the BCBSM Physician Group Incentive Program (PGIP) and Blue Care Network

Preferred KSA's:

Excellent oral and written communication skills (i.e., public presentation skills), organizational and project management skills, and team-building skills
Familiarity with process mapping and work-flow analysis tools
Excellent computer skills and willingness to learn additional software applications

Physical Requirements:

Sitting for prolonged periods of time
Extensive use of computers and keyboard
Occasional walking and lifting may be required
Ability to travel to practices within the Michigan markets up to 20% across the year

Who We Are:

Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.

What Does This Mean for You?

At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.

In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:

Flexible work schedules and the ability to work remotely are available for many roles

Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners

Robust time-off plan (21 days of PTO in your first year)

Two paid volunteer days and 11 paid holidays

12 weeks paid parental leave for all new parents

Six weeks paid sabbatical after six years of service

Educational Assistant Program and Clinical Employee Reimbursement Program

401(k) with up to 4% match

Stock options

And much more!

At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.

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Practice Transformation Specialist, Michigan