Conduct proactive calls to recruiters to drive platform usage and engagement
Handle operational tickets raised by internal teams / clients.
Create and share basic reports (usage, insights) using Excel
Conduct quick support calls / Google Meet sessions when required for issue resolving.
Document outcomes and maintain data hygiene in systems

5 Days Work from Office (Monday - Friday), 1 Day WFH - Saturday.
Working hours - (9:30 am to 6:30pm).
Strong communication skills (Hindi + English preferred).
Prior experience in telecalling / customer support / operations roles
Comfortable with high-volume calling and target-based work
Basic to intermediate Excel skills (pivot tables, data filtering, basic analysis)
Ability to multitask between calling and operational work
Problem-solving mindset and willingness to learn

InsideSales and Customer Service Executive