Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Field Applications Specialist (FAS) is responsible for providing excellent customer service to clients while installing and maintaining diagnostic instrumentation and systems in hospital and stand-alone laboratory environments. You will be frontline support by resolving customer(s) problems and issues through technical, scientific expertise and troubleshooting. You will help drive revenue growth while ensuring strong customer contract retention rates and warranty conversion. Use critical thinking to resolve application issues, train our customers, verify the operational performance and data quality of systems.

This position reports to the Field Application Manager and is part of the DACH Field Application Team located in Austria and will be an working remotely to cover St. Pölten, Wien (Vienna) areas.

In this role, you will have the opportunity to:
•   Develop and build knowledge to understand the industry, the company, the products, tools, and the team. This is supported with a clear Development Pathway program as part our culture to develop and grow our teams.
•   Be supported by a strong leadership team, involved in keys projects to deliver successful installations for our Customers that meet their requirements and that of our company.
•   Provide excellent professional support and training to Beckman Coulter’s customers.
•   Maintain customer support logs and internal records in a timely manner, resolve issues to deliver a high-quality Customer Experience.

• Develop commercial awareness through cross functional support of the business to increase growth opportunities and demonstrate to our Customers our pioneering innovation solutions and new products for the market.

The essential requirements of the job include:
• University Scientific degree

• At least 1 year of experience within the clinical laboratory diagnostics environment, with a solid familiarity with its processes, technologies, and industry dynamics

•   Fluent in German and English.
•   Ability to interact with customers on a detailed scientific basis to ensure customer needs are fulfilled.
•   Ability to travel and provide service in assigned geography, as well as periodic travel to other areas and overnight travel, flexible hours as per the business needs.

Travel, Motor Vehicle Record & Physical/Environment Requirements:
•   Requirement to travel within Austria and the EMEA region (up to 90% Austria, 30% DACH and max 5% rest of EMEA) to support customers using your technical expertise with overnight stays (up to 50%) as needed.
•   Hold a current valid driver’s license and good driving record. Associates who drive Beckman Coulter vehicles will follow the Danaher Company Vehicle Policy.

FAS operate independently within their geographic territory; however, we operate as a team to share standard methodologies, mentor and receive expert technical support. Classified as remote worker, provided with a company car, mobile phone and laptop.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.
You may not check every requirement, or your experience may look a little different from what we outlined, but if you think you can bring value to Beckman Coulter, we encourage you to apply!

The minimum gross annual salary for this position is €70,000 in accordance with the collective agreement. Depending on your qualifications and relevant professional experience, we naturally offer a significantly higher salary.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Field Application Specialist (f/m/d)