ABOUT THE ROLE

Location: Taichung, Taiwan
Reports to: VP, Global Quality

The Director of Supplier & Manufacturer Quality is responsible for leading and executing the global supplier quality strategy across our supply base and contract manufacturing partners, with primary operational leadership based in Taiwan. This role ensures that all externally manufactured products and supplied components meet company, customer, and regulatory requirements while driving continuous improvement, risk mitigation, and operational excellence throughout the supply chain.

The Director will build strong partnerships with suppliers and contract manufacturers, establish robust quality systems, and lead a high-performing regional quality team to support new product introduction (NPI), sustaining production, and supplier development initiatives.

YOUR DAILY IMPACT AT PELOTON

[Strategic Leadership]

Develop and execute the local supplier and contract manufacturer quality strategy aligned with business objectives.
Establish quality governance, metrics, and performance management systems across suppliers and CMs.
Drive risk-based supplier segmentation and oversight models.
Serve as the executive quality representative for Taiwan-based manufacturing operations.

[Supplier & Contract Manufacturer Quality Oversight]

Ensure supplier and CM compliance with company quality standards, customer requirements, and applicable regulatory frameworks.
Lead supplier qualification, onboarding, and performance monitoring processes.
Oversee supplier audits (on-site and remote), corrective and preventive actions (CAPA), and continuous improvement initiatives.
Establish and manage supplier scorecards and KPIs (PPM, OTD, cost of poor quality, audit findings, etc.).

[New Product Introduction (NPI)]

Partner cross-functionally with Engineering, Operations, and Supply Chain to ensure robust quality planning during NPI.
Drive APQP/PPAP (or equivalent) processes at suppliers and contract manufacturers.
Ensure readiness for mass production and smooth product transfer into manufacturing.

[Issue Resolution & Risk Management]

Lead root cause analysis and corrective action processes for supplier-related quality issues.
Implement structured problem-solving methodologies (8D, DMAIC, etc.).
Proactively identify supply chain risks and develop mitigation strategies.
Escalate critical supplier issues to executive leadership as needed.

[Team Leadership & Development]

Build, lead, and mentor a high-performing regional supplier quality team in Taiwan.
Foster a culture of accountability, collaboration, and continuous improvement.
Provide coaching and development opportunities to strengthen technical and leadership capabilities.

[Cross-Functional & Executive Engagement]

Collaborate closely with Global Quality, Product Safety & Compliance, Engineering, Operations, and Procurement teams.
Influence sourcing decisions based on quality performance and risk assessment.
Provide executive-level reporting on supplier and CM quality performance.

YOU BRING TO PELOTON

[Education & Experience]

Bachelor’s degree in Engineering, Quality, or related technical discipline (Master’s preferred).
12+ years of progressive experience in quality leadership roles, including supplier and/or contract manufacturer quality management.
Experience leading quality operations within Taiwan and broader Asia supply chains.
Demonstrated success managing global suppliers and complex manufacturing networks.
Experience in regulated industries preferred.

[Technical Expertise]

Deep knowledge of quality management systems and international standards (ISO, IATF, GMP, etc.).
Strong experience in supplier audits, qualification, and performance management.
Expertise in structured problem-solving and statistical analysis tools.
Experience with NPI quality processes (APQP, PPAP, FMEA, Control Plans, etc.).

[Leadership & Communication]

Proven ability to lead and influence across cultures and global teams.
Strong executive presence and ability to communicate effectively with senior leadership and external partners.
Fluent in English and Mandarin.

[Key Competencies]

Strategic mindset with operational rigor
Risk-based decision making
Supplier development and partnership building
Data-driven performance management
Change leadership
High integrity and accountability

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ABOUT PELOTON:

Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com.

At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions.

Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.

If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.

Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.

Director, Supplier and Manufacturer Quality