Job Description:

Job Description:

Business Overview

Rakuten Group offers innovative services in the telecommunications and IT industries, aiming for growth in the global market.

Rakuten Mobile, a core business of Rakuten Group, provides mobile communication services and related solutions for corporate clients.

Department Overview

We aim to strengthen our corporate mobile services and grow them into a core business pillar. By leveraging the accelerating adoption of Digital Transformation (DX) in businesses, we provide innovative services that maximize mobile technology to solve our customers' challenges.

This position belongs to the Service Planning Department and is responsible for planning and providing optimal solutions, primarily centered on mobile services, to address the needs and challenges of corporate customers. You will have the opportunity to engage with cutting-edge technology, create innovative services that change society, and experience personal growth through collaboration with diverse industries. You will be able to take charge from planning to implementation with significant autonomy.

In this position, you will be assigned to Solution Services Development Department 1 and will be responsible for overall product management activities, including service planning and sales promotion.

After joining the company, you will initially oversee information security and physical security solutions, with opportunities to take on a broader range of products over time.

Position:

Why We Hire

This organization is responsible for planning and developing services for corporate customers.

Rakuten Mobile’s B2B business is currently in its growth phase, and you will join the organization as a core member, playing a key role in driving business expansion.

Position Details

You will primarily be responsible for planning and developing corporate products and services unique to Rakuten Mobile, ranging from standard enterprise mobile voice/data services to strategic initiatives that combine third-party services and B2B solutions offered by Rakuten Group companies.

Working collaboratively with stakeholders across the Group, we aim to create distinctive value that only Rakuten can deliver to our customers. We are seeking individuals who are eager to create innovative services not offered by traditional carriers and who are motivated to develop initiatives that embody Rakuten’s uniqueness and competitive strengths.

■ Key Responsibilities

・Planning and launching new services

・Enhancing existing services and driving sales promotion

■ What Makes This Role Attractive

While many mid-sized and small enterprises in Japan continue to face delays in implementing adequate security measures, Rakuten Mobile has the potential to become a game changer in the security market.

In this environment, you will have the opportunity to leverage your expertise to create new markets with your own hands. This role offers the rewarding experience of contributing to stronger security practices and accelerating digital transformation (DX) across Japan, delivering meaningful social impact.

■ Use of English

There are ample opportunities to utilize English in this environment; however, English proficiency is not a requirement for this position.

Work Environment

Rakuten Mobile itself is a relatively new business within the Rakuten Group, and even the longest-tenured members have been with the company for only about five years. This creates an environment where motivated individuals can quickly establish themselves as core contributors.

Our team brings together professionals from diverse backgrounds, including telecommunications, manufacturing, trading companies, and startups.

The organization maintains a flat and open culture, where communication is transparent and opinions can be expressed candidly. We offer a flexible working hours system and a casual dress code.

Recommended Experience in Service Planning

Mandatory Qualifications:

・At least three years of experience in B2B roles within the IT industry

・Experience in planning functions, or a strong interest in transitioning into a planning role

・Comfortable communicating and collaborating with a wide range of stakeholders

Desired Qualifications:

・Experience working with security products or in the areas of networks, IT infrastructure, or cloud platforms (e.g., AWS, Azure)

・Project management experience, including planning, development, and implementation projects

・Demonstrated leadership skills and the ability to engage and mobilize stakeholders

Others Information:

Additional information on Location

Futakotamagawa Rise Office, Tokyo

Additional information on English Qualification

■Business-level English proficiency (TOEIC score of 800 or higher preferred).

#Business position #Sales Strategy #Service Planning #Security #Network

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

Rakuten Mobile B2B Service Planning (New Business), Security Services Group -Solution Service Development 1 Section, Enterprise Solution Development Department (Group Sales Div)