As a Senior / Staff Forward Deployed AI Engineer at Charta, you'll play a pivotal role in deploying, customizing, and optimizing cutting-edge generative AI healthcare solutions directly for our clients.

About Charta Health

In an industry where the focus should rightly be on delivering quality care to patients, healthcare providers remain burdened by the complexities of non-clinical operations. Charta is changing that.

We're building the operating system for modern healthcare organizations. Our AI platform streamlines critical workflows across revenue cycle, clinical operations, and administrative functions, helping providers and payers operate more efficiently and deliver better patient care. Backed by Bain Capital Ventures, Charta is on a mission to make every healthcare dollar accountable and every chart accurate, reimagining healthcare infrastructure from the ground up.

About the Opportunity

As a Senior Forward Deployed AI Engineer at Charta Health, you will be at the forefront of deploying and customizing AI-powered solutions for our clients. You will work directly with healthcare providers to understand their unique challenges and translate them into practical, data-driven solutions using AI and machine learning. This role requires a blend of technical expertise, problem-solving skills, and a strong customer-centric mindset. You will thrive in a dynamic environment, rapidly deploying and iterating on solutions to deliver immediate value.

What you'll do:

Collaborate closely with healthcare clients to understand their workflows and identify opportunities to leverage AI and machine learning.
Customize and deploy Charta Health's AI-driven platforms to address specific client needs.
Rapidly prototype and iterate on solutions, adapting to client feedback and evolving requirements.
Break down complex projects into actionable steps and deliver results in ambiguous environments.
Explore and integrate a wide range of AI/ML technologies, adapting to the diverse needs of our clients.
Provide technical expertise and support to clients, ensuring successful deployment and adoption of our solutions.
Work closely with our internal engineering team to provide feedback and contribute to product development.
Stay up-to-date with the latest advancements in AI/ML and their applications in healthcare.
Mentor and guide fellow engineers, sharing expertise in AI/ML, healthcare applications, and best practices to foster team growth and knowledge sharing.
Contribute strategic ideas and technical insights to shape the product roadmap, leveraging client feedback and expertise in AI/ML advancements to drive innovation

You'd be a great fit if you have:

A minimum of 4 years of professional experience in software engineering, data engineering, machine learning engineering, or a similar technical role.
Proficiency and practical coding skills, with a focus on delivering tangible results.
Experience with, or a demonstrated deep interest in, Large Language Models (LLMs) and prompt engineering.
Adaptability and the ability to quickly learn and master new technologies and concepts.
A priority on delivering business value over solving purely theoretical challenges.
A desire to explore a wide range of technologies and problems, rather than specializing in one area.
The ability to thrive in ambiguous environments and rapidly produce results.
The ability to excel at breaking down complex projects into actionable steps.
Resilience and resourcefulness, allowing you to overcome obstacles and find creative solutions.
Ambition and a desire for a high-growth opportunity.
Strong emotional intelligence, excellent communication, and interpersonal skills.
Excitement about working with external customers and building strong relationships.
A genuine interest in the medical field and a passion for improving healthcare.

Nice to have:

Experience and/or demonstrated interest in healthcare
Proficiency in Python.
Experience with neural networks and machine learning

What we offer:

Competitive salary and comprehensive benefits package, including health, dental, and vision.
Equity & growth opportunities in a fast-growing, innovative tech startup.
Ongoing professional development and access to cutting-edge AI and healthcare tools.
Lively, in-person work culture at our SF Headquarters or NYC office
$150,000 - $250,000 USD depending on experience + Equity + Benefits
Annual performance based bonus up to 30%

Our Commitment to Diversity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.