Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

Act as the primary finance partner to Otter, owning forecasting, planning, and performance management.
Work closely with business leaders and the CFO, you’ll translate complex data into clear, actionable insights that inform growth, drive efficiency, and guide capital allocation.
Lead budgeting and long-range planning, build and own best-in-class financial models, and evaluate critical initiatives across revenue, margin, and cost structure. You’ll track performance against KPIs, identify the underlying drivers of variance, and play a key role in shaping the strategic direction of your business unit.
Partner closely with operations, product, and go-to-market teams, you’ll guide decisions on pricing, resource allocation, and cost optimization, ensuring capital is deployed with discipline and aligned to the company’s highest-impact priorities.

What we’re looking for

Bachelor’s degree in a STEM or highly analytical field.
3-6 years in an investment-facing environment (e.g. Investment Banking, Consulting, Private Equity, Venture Capital, or Hedge Funds), with direct exposure to deploying capital or supporting investment decisions.
6+ years in an in-house finance role, partnering closely with operators to drive business performance.
10+ years of total experience.
Strong problem-solving ability, with structured thinking and a high degree of intellectual rigor.
Collaborative mindset with the ability to influence cross-functional stakeholder.

Why join us

Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our San Francisco office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $200,000 - $280,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

Medical, dental, and vision insurance (multiple plans, incl. HSA options).
Company-paid life and disability insurance (short- and long-term).
Voluntary insurance: accident, critical illness, hospital indemnity.
Optional supplemental life insurance for self, spouse, and children.
Pet insurance discount.
401(k).
Health Savings Account (HSA)
Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
Time Off policies:

Discretionary vacation days
8 paid holidays per year
Paid sick time
Paid Bereavement leave
Paid Parental Leave

Benefits are subject to change at the company's discretion.

Ready to join us as we serve those who serve others?

#LI-Onsite

Head of Strategic Finance - San Francisco, CA