HOAi is the fastest-growing company revolutionizing the community association management industry. Our AI workforce platform integrates machine learning technology to streamline labor-heavy processes, eliminating inefficiencies and driving scalability. With rapid growth in the AI space, we are pushing boundaries to redefine industry standards. HOAi Agents go beyond traditional AI by proactively executing complex, multi-step processes with human-like reasoning—working autonomously, 24/7, across your entire operation. This transformation optimizes labor costs, enables growth without additional hires, and ensures faster, higher-quality service for residents and board members.

HOAi was acquired by Vantaca in the fall of 2024. Powered by AI, Vantaca's vision is big! We are the leading AI-native community management performance platform that enables owners and operators, community management teams, boards and associations to work smarter, faster, and with unprecedented insight. More than just accounting and management software, Vantaca is intelligent business operating software that leverages artificial intelligence to automate routine work, surface actionable insights, and help our customers increase revenue, efficiency, flexibility, and control.

Built on modern cloud architecture with a single-platform design, Vantaca combines comprehensive functionality that adapts to 100% of business processes with AI-powered automation that learns and improves over time. Our proactive AI capabilities don't just report on what happened; they predict what's coming and recommend what to do next. From intelligent document processing and predictive analytics to automated workflows and conversational interfaces, we're transforming how community management companies operate.

With seamless integrations across the software and banking ecosystem, we're building the intelligent hub for community management where AI doesn't just assist, it anticipates. Vantaca is focused exclusively on community management and is the trusted technology leader defining the AI-powered future of the community association management industry. We're building something fundamentally different, and our customers are experiencing the competitive advantage that comes from working with truly intelligent software.

Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company—we're building the category-defining platform that will transform how an entire industry operates.

Overview

Our AI agents generate an enormous amount of data: every task they execute, every email they process, every call they handle, every workflow they complete. Today that data powers the product. Tomorrow it should power the business—and become a product in its own right. This role owns that transformation.

You'll build the data and analytics layer of the HOAi platform: the pipelines, models, and services that turn raw operational data into things customers and the business can act on. The first major initiative is making consumption-based pricing a reality—giving customers live visibility into their usage, forecasting where it's heading, and connecting product data to billing and finance. But that's the starting point, not the job. The same foundation unlocks customer-facing intelligence we've only scratched the surface of: community sentiment analysis, churn and delinquency prediction, operational benchmarking, and insights no management company has ever had access to.

This is a data-first role with real backend ownership and room to operate full stack—you'll design the schemas and pipelines, build the APIs, and ship the dashboards customers actually see. You will work in a high-velocity environment with real ownership: you'll design systems, ship quickly, measure outcomes, and harden them as they scale.

Responsibilities

Build the data platform for analytics: design schemas, aggregation layers, and pipelines that turn operational data into a reliable source of truth serving customers, product, and finance.
Ship customer-facing analytics: build the dashboards, APIs, and data contracts that give customers live visibility into what our AI is doing for them—usage and credit consumption, performance metrics, community-level insights (Next.js front end, Postgres-backed services).
Make consumption-based pricing real: build event-level usage metering and attribution with audit-grade correctness, plus the reconciliation pipeline that connects product data to billing and finance reporting.
Build forecasting and predictive models: usage run-rate projections, sentiment analysis for our customers’ customers based on community communications, and other applied data applications that provide unique insights into our customers.
Own data correctness and reliability: data quality testing, pipeline observability, anomaly detection, and the engineering rigor that makes numbers trustworthy enough to bill against and report to boards.
Raise engineering standards: drive code quality, testing strategy, documentation, and mentoring as the data and analytics surface area grows.

Requirements

Experience: 5+ years building backend or data systems for production SaaS.
Data engineering depth: strong relational modeling (Postgres), pipelines, aggregation systems, indexing, query optimization, and an instinct for data correctness.
Applied data science fluency: comfort with statistics, forecasting, and ML techniques—and the judgment to know when a regression beats a neural net.
API design excellence: proven ability to design clear, evolvable APIs and data contracts across services and customer-facing surfaces.
Full-stack interest: you don't need to be a front-end specialist, but you're excited to take an insight all the way to the screen (React/Next.js).
High pace + high quality: you thrive in fast-moving environments without sacrificing reliability or security.
Curiosity and ownership: you enjoy ambiguous problems, learn quickly, and take systems end-to-end (build → ship → operate).

Nice to Have

Usage-based billing: experience with metering, credit ledgers, rating engines, or revenue reconciliation.
LLM experience: building product with LLMs (prompting, tool calling, evals, cost analytics), or analyzing LLM-generated data at scale (sentiment, classification, extraction).
Modern data stack: dbt, warehouses/lakehouses, event streaming, orchestration tools.
Data visualization: a track record of dashboards or analytics products that customers actually used.

The HOAi Way

Shoot for Impossible and Make it Happen: Sets audacious goals that others might see as unreachable and breaks them into actionable steps. Relentlessly perseveres through obstacles with resourcefulness and determination, turning ambitious vision into tangible results.
Radical Candor Leads to Humble Excellence: Gives and receives direct, honest feedback with genuine care for others' growth. Stays open-minded on the path to continuous improvement, recognizing that the best outcome comes from carrying no ego.
Hire and Develop the Best Talent: Actively seeks exceptional people who raise the bar and invests deeply in their growth. Creates opportunities for team members to stretch their capabilities, providing coaching and support that helps them reach their full potential.

What We Value

Extreme ownership: Takes full responsibility for outcomes, not just inputs
Customer-focused: Understands how infrastructure decisions impact end-user experience
Data-driven: Makes decisions based on metrics and evidence
Continuous learner: Stays current with evolving technologies and best practices
Quality-focused: Builds systems that are reliable, maintainable, and elegant
Velocity-minded: Balances speed with quality; ships incrementally and iterates
Bar raiser: Sets and maintains high standards; elevates team performance and output quality
Strong delegator: Empowers others effectively; distributes work based on strengths and growth opportunities

Why You Should Join Our Team

Our eNPS is +68! (Google it, that is great).
Benefits: Medical, Dental, and Vision kick in day one.
Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year).
401K with Company Match.
Remote Flexible - come to the office when needed.
Great parental leave benefits.
Named on Inc 5000 list of America’s Fastest Growing Private Companies.
Named on Inc 5000 Vet 100 Private Companies list multiple years in a row.
Winner of Coastal Entrepreneur Award, Technology Category.
Active employee-led Culture Committee.
Ongoing industry and professional development trainings available to all employees.
Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community.
We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We’re building something cool and people like it here.

We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position.

If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

Senior Software Engineer - AI Data & Analytics