Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Stripe's Professional Services team works with our most strategic users. You'll work on the highest-visibility projects, providing technical expertise that helps enterprises accelerate their knowledge, refine solution design, and build robust integrations with Stripe. This role sits at the intersection of deep technical execution and strategic advisory—leading conversations and developing plans that transform the payments and financial infrastructure of leading businesses.

What you'll do

As an Integration Engineer on the Professional Services team, you'll own the technical relationship with Stripe's most strategic users—from initial discovery through to live integration and ongoing optimisation. You'll bring together deep technical expertise and consultative skills to help enterprises design and implement complex integrations, resolve issues at pace, and continuously improve how they use Stripe's platform.

Responsibilities

Plan and execute integration engineering end-to-end, from high-level architecture to code implementation—conducting discovery sessions, parsing specific use cases, and guiding users through high-complexity integrations
Serve as the primary ongoing technical point of contact for large users' and partners' technical teams, resolving integration issues and owning escalations for operational issues and priority requests
Lead strategic technical conversations, articulating how Stripe works from both a product feature and API architecture perspective, and managing user expectations on timelines and product changes
Collaborate with Sales, Solution Architecture, and Implementation teams to drive user engagement and commercial outcomes on behalf of the Professional Services team
Work closely with Product and Engineering to proactively surface potential enhancements and new features based on field feedback
Provide deep technical support and debugging—inspecting the Stripe codebase, testing functionality thoroughly, building proof-of-concept integrations, creating user-specific test plans, and answering ad-hoc technical questions
Lead hands-on keyboard implementations where required, providing substantive feedback on coding practices, CI/CD, and software architecture
Review and optimise existing user integrations, providing recommendations to improve performance, reliability, and efficiency
Build tools and analytics—including dashboards, queries, and custom data reports—to support user business reviews and operational needs
Develop reusable processes and shared knowledge to enable the broader Professional Services team

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

4+ years of experience in a software engineering or integration engineering role
Ability to write and debug code in languages such as Go, Java, C/C++, or similar
Comfortable with code-level debugging (both Stripe and user code) and using code as a practical problem-solving tool
Strong generalist technical background, including proficiency in SQL and a solid understanding of data structures and algorithms
Understanding of the payments domain and API security principles
Able to lead technical conversations and clearly explain how Stripe works from both a product feature and API architecture perspective
User-first mindset with the ability to map business requirements to reliable technical solutions
Confident engaging with users and leading strategic technical discussions

Preferred qualifications

Experience in a customer-facing technical role such as solutions engineering, technical consulting, or implementation engineering
Experience mentoring engineers or guiding technical teams through complex implementations
Demonstrated ability to apply structured methodologies to ensure consistency and repeatability across engagements
Strong technical writing skills, including the ability to document complex integration guidance and processes
Track record of navigating and resolving ambiguous, open-ended technical problems both independently and collaboratively

Integration Engineer (Client facing), Professional Services