Job Description:

Business Overview

The Rakuten Group’s mission is to contribute to society by creating value through innovation and entrepreneurship. We offer more than 70 services, including the online marketplace "Rakuten Ichiba", the online travel service "Rakuten Travel", and the online banking service "Rakuten Bank", as well as professional sports operations.

Department Overview

The Talent Development Section's mission is to promote the proactive growth of each employee by providing platforms for the development of employee competencies and skills based on Rakuten Shugi (Rakuten's principles), enabling Rakuten Group to continue contributing to the empowerment of people and society as a global innovation company.
This position plays a crucial role in promoting and supporting the growth of "people" who underpin the overall growth of the Rakuten Group, designing employees' learning experiences, and maximizing their effectiveness.

What you will experience in Rakuten HR

You can gain experience in a diverse environment and large-scale HR operations

- In the rapidly growing Rakuten, you can develop a multifaceted perspective and viewpoint in the HR department of the head quarter in the expanding Rakuten economic zone and the rapidly evolving Internet industry.

- We are not only expected to execute established processes but also to drive various new initiatives and improvements based on annual market trends and the company's strategic priorities. Within a large-scale enterprise, you can plan and execute rapid-paced, large-scale recruitment campaigns, contributing to the continued growth of the Rakuten Group.

Global Environment

Working with HR not only in Japan but also in overseas group companies, you will lead global Lead the global HR strategy in cooperation with the HR departments of group companies not only in Japan but also overseas. You will manage a wide range of stakeholders and promote large scale projects.

Rich career paths

The Group Human Resources Supervisory Department consists of sections handling various HR functions, including compensation, training, recruitment, and HR Business Partners. Consequently, communication with other departments is frequent through various projects, providing opportunities to learn about their operations. It is also possible to build diverse HR careers within the Group Human Resources Supervisory Department.

Position:

Why We Hire

Expansion due to organizational strengthening

Position Details

Overview
(You will not be solely responsible for all of the following tasks; instead, you will collaborate with team members to advance them.)

- Proactively collaborate with initiative planners to plan and operate training programs. Act as a partner to maximize employees' learning experiences through continuous improvement and systematization of these programs.
- Communicate and build consensus with stakeholders, including initiative planners, related departments, and participants (employees).
- Plan and operate the entire process for delivering talent development programs (e.g., training plan formulation, policy development, venue preparation, participant announcements, attendance management, material preparation, on-the-day training operation).
- Plan and operate post-talent development program activities (e.g., survey implementation, collection, aggregation, participant registration).

Rewards and Skills Gained
- By experiencing the planning and operation of large-scale, company-wide programs, events, and initiatives, you will gain an understanding of employees, departments, their growth, and talent development needs. You will also acquire methodologies for talent development and training, project management skills, and coordination abilities. These are skills and experiences that can be widely applied, both in management roles and across various industries and job functions.

Work Environment

Talent Development Section is an organization of a dozen or so people.

Mandatory Qualifications:

- Project management skills and experience (Experience managing multiple tasks and schedules simultaneously while delivering deliverables on time. Examples: Event planning and operations, campaign management, system implementation projects, etc.).

- Communication and coordination skills.

- Experience in establishing smooth communication with diverse stakeholders both within and outside the department (e.g., planning personnel, vendors, in-house instructors, trainees, etc.) and facilitating consensus building.

- Experience in reconciling differing opinions and demands to arrive at optimal solutions (Ability to effectively manage meetings and discussions, from setting the agenda and taking minutes to facilitating the proceedings).

- Business Standardization (Systematization) Skills (The ability to plan optimal operational procedures, document them in manuals, and implement them throughout the organization).

- MS Office skills (e.g., Excel skills at a level enabling analysis using Pivot Tables and functions; PowerPoint skills at a level enabling creation of materials for important internal meetings).

- Fluent Japanese language skills.

Desired Qualifications:

- Equivalent experience in a human resources department of a business company, an HR consulting firm, or a talent development service company.

or
- Experience in planning, operating, and deploying large-scale initiatives, programs, meetings, or events in areas other than HR.

Other Information:

Additional information on Location

Rakuten Crimson House(Tokyo)

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Talent Development Program Planning and Execution Specialist, Group Headquarters - Recruiting and L&D Department, Group Human Resources Supervisory Department (RLDD)