ABOUT RETELL AI

Retell AI is using first principles to reimagine the call center with cutting-edge voice AI.

Thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $60M ARR with a team of 40 people, up from $5M at the start of 2025.

Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we’re creating intelligent AI “workers” that can act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving customer interactions.

We’re growing quickly and looking for ambitious builders who want to tackle hard technical problems, move fast, and have real impact at one of the fastest-growing voice AI startups.

Let’s build the future together.

We’re a top 50 AI app in a16z list: a16z Top AI Apps
#4 on Brex's Fast-Growing Software Vendors of 2025: Brex Benchmark 2025
We're also one of the top ranking startups on: Lean AI Leaderboard
Enterprise Tech 30: Wing Venture Capital ET30

ABOUT THE ROLE

We’re looking for an Inbound Sales Development Representative to help scale and optimize Retell AI’s inbound pipeline engine. We welcome candidates ranging from new graduates to early-career professionals who are excited to grow in a fast-paced startup environment.

You’ll be one of the first touchpoints for companies evaluating Retell and play a critical role in how inbound demand gets qualified, routed, and converted into pipeline. You’ll work closely with the VP of Revenue and account executives to ensure high-quality customer experiences across every inbound interaction.

This role is ideal for someone who thrives in fast-moving environments, communicates exceptionally well, and wants exposure to one of the fastest-growing AI companies in the market.

KEY RESPONSIBILITIES

Own timely responses across inbound channels including website forms, email, live chat, and LinkedIn
Qualify inbound leads and route opportunities appropriately across enterprise and SMB/mid-market segments
Schedule discovery and demo calls for account executives
Maintain clean, accurate CRM hygiene across all prospect interactions and stages
Develop strong product knowledge and confidently communicate Retell’s value proposition
Partner with revenue leadership to improve inbound qualification processes, messaging, and workflows
Track performance against qualified meetings, opportunities created, and pipeline contribution

YOU MIGHT THRIVE IF

You’re naturally high-energy and enjoy interacting with people throughout the day
You have prior customer-facing experience in hospitality, retail, service, support, or sales environments
You communicate clearly, ask thoughtful questions, and actively listen
You stay organized under volume and consistently follow through on details
You’re comfortable operating in fast-paced environments with evolving processes
You learn quickly and are excited to understand technical products deeply
You want to grow rapidly in a high-performance startup environment with meaningful ownership

JOB DETAILS

Cash Compensation: $6,000 – $8,000/month base (1099)
- Variable Compensation: Performance-based bonus tied to qualified meetings and opportunities created
Location: Fully Remote (US or Canada)
Open to recent graduates and early-career candidates who are excited to grow quickly in a high-performance startup environment.
Engagement Type: Remote independent contractor role with the potential for expanded long-term opportunities based on business needs and performance
Reporting Structure: Directly reports to the VP of Revenue

Sales Development Representative (Inbound)