Federal Technical Project Manager - AWS and Amazon Connect

Location: Hybrid-Northern Virginia

Employment Type: This is a contingent role based upon a successful bid award.

Job Summary:

We’re seeking a Federal Project Manager who plays a key leadership role in driving the successful delivery of Thunder's complex Federal Salesforce Public Sector solutions.

This role is accountable for managing scope, schedule, budget, and compliance requirements across multiple projects within a Federal program. This person will lead the deployment of Amazon Connect, managing contact flows, voice architecture, and system integrations (like Salesforce or ServiceNow). The Program Manager ensures alignment between mission objectives, contractual requirements, and overall program strategy. This position requires strong leadership, governance, and planning capabilities, as well as experience operating at the intersection of business strategy, digital delivery, and client management.

Responsibilities:

Manage overall Federal program delivery, ensuring adherence to scope, timeline, and budget across the program’s Salesforce Public Sector and Amazon Connect initiatives.
Serve as the primary point of contact for cleared Federal stakeholders, facilitating communication and strategic alignment on Salesforce and AWS-related goals.
Track program performance metrics and provide transparent, timely communication through executive-level status reports and program dashboards to Federal clients and internal leadership.
Ensure all program documentation, deliverables, and reporting comply with Federal standards, including security and reporting requirements for Salesforce Government Cloud Plus and Amazon Connect environments.
Collaborate with architects, developers, Business Analysts (BAs), and Quality Assurance (QA) resources to ensure overall program success.
Escalate critical risks and issues proactively and implement strategic mitigation strategies.

Qualifications:

7-10+ years of IT program or project management experience, preferably in large-scale Federal environments.
3-5+ years of proven experience managing programs that utilize Salesforce Government Cloud Plus and Public Sector solutions.
Preferred experience with Amazon Connect and/or Amazon Bedrock.
Strong strategic planning, governance, and organizational skills.
Exceptional stakeholder management and executive-level communication skills.
Proven ability to lead cross-functional teams and manage complex programs in cleared delivery environments.
US Citizenship required.
Bachelor's degree required.
Active Public Trust Clearance preferred, or willingness to attain one.
PMP, PgMP, CSM, or SAFe certification preferred.

Why Thunder? Because You Deserve More Than Just a Job.

A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

Perks In Store for You:

Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.

Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.

Federal Technical Project Manager - AWS/Amazon Connect