At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

How Will You Make An Impact?

The HR Generalist, Operations serves as the primary on-site HR presence for second-shift operations, providing hands-on support to supervisors and employees in a growing, fast-paced manufacturing environment. This role focuses heavily on employee relations, policy interpretation, attendance and performance management, training administration, and compliance, with responsibility for independently addressing routine and moderately complex HR issues during second shift operations. The HR Generalist II partners closely with Operations leadership to drive accountability, consistency, and engagement across the workforce.

Location:

This role will start out being on-site at our Memphis, TN manufacturing facility (within the next 6 months), and then eventually migrating over to our brand-new Byhalia, MS facility full-time (that is anticipated to be open later this year).

What Will You Do?
The HR Generalist II – Operations (2nd Shift) provides on‑site HR support for second‑shift operations and supports all core HR functional areas. Other duties may be assigned:

Serve as the primary HR contact for second‑shift employees and supervisors, providing guidance on HR policies, procedures, and best practices
Coach and advise leaders and employees on employee relations matters including attendance, performance management, corrective action, policy interpretation, terminations, and workplace conduct
Conduct and support investigations related to employee relations issues, including employee complaints, workplace concerns, allegations of misconduct, and policy violations; partner with HR leadership on escalations as appropriate
Provide guidance and recommendations to leaders on appropriate corrective actions, ensuring consistency and compliance with company policies and employment laws
Partner with Operations leadership to address workforce issues, reinforce expectations, and promote a consistent employee experience across shifts
Coordinate and support employee engagement initiatives that promote retention, attendance, and positive employee relations within the assigned operations population
Communicate and interpret benefits programs and changes; educate employees on available benefits and assist with enrollment questions and issue resolution
Maintain accurate employee records and documentation, and compile routine HR and operational reports using HRIS and Microsoft Excel
Administer training programs by maintaining accurate training records in the Learning Management System (LMS), including documentation of training completion, test scores, certifications, and re‑certification requirements
Complete administrative tasks related to training classes in accordance with established procedures
Ensure compliance with all applicable federal, state, and local employment laws, as well as company policies and procedures
Adhere to all safety, health, and security policies and procedures
Participate in HR projects and initiatives as directed by HR leadership
Perform additional HR‑related duties as needed to support operations

How Will You Get Here?

Education:

Bachelor’s degree required; discipline in Human Resources, Business Administration, or a related field preferred

Experience:

Minimum of 3+ years of progressive HR Generalist experience, preferably in a manufacturing or operations environment supporting an hourly (full-time and contract) workforce
Demonstrated experience managing employee relations issues independently
Experience using HRIS and Learning Management System
Or an equivalent combination of education, experience, and/or training

Knowledge, Skills, Abilities:

Strong working knowledge of employee relations and employment law fundamentals
Ability to exercise sound judgment and make independent decisions within established policies and guidelines
Ability to handle confidential and sensitive employee matters with professionalism and discretion
Effective written and verbal communication skills, with the ability to present information to managers and hourly employees
Strong problem‑solving and decision‑making skills using sound judgment and common sense
Ability to analyze data, compile reports, identify trends, and draw reasonable conclusions
Proficiency in Microsoft Office applications, including advanced Excel skills
Ability to work independently in a standardized, fast‑paced operations environment with limited supervision

What Can Jabil Offer You?

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
401K Match
Employee Stock Purchase Plan
Paid Time Off
Tuition Reimbursement
Life, AD&D, and Disability Insurance
Commuter Benefits
Employee Assistance Program
Pet Insurance
Adoption Assistance
Annual Merit Increases
Community Volunteer Opportunities

BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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HR Generalist II - Manufacturing/Operations