Job Description:

Business Overview

Rakuten Group's mission is to " EMPOWERMENT through innovation and partnerships." Guided by our vision to remain a "Global Innovation Company," we offer a wide range of over 70 diverse services. These include e-commerce services such as the internet shopping mall "Rakuten Ichiba" and the travel site "Rakuten Travel," financial services like "Rakuten Bank," and professional sports, among others.

Department Overview

To ensure that Rakuten Group employees can work in a safe and comfortable environment, thereby contributing to the overall productivity of the company, we are responsible for the facilities management of the Rakuten Group globally. This includes the selection, construction, and management of both domestic and international offices, starting with Rakuten Crimson House.

Welfare Facilities Group contributes to the growth of the entire organization by ensuring that each of our diverse employees can perform at their best. We are responsible for planning, managing, and operating a variety of welfare facilities aimed at improving productivity, promoting communication, and refreshing employees' minds and bodies. We are constantly evolving our welfare facilities, such as the cafeteria offering free breakfast, lunch, and dinner, cafes, and massage rooms, by incorporating the latest trends.

Position:

Why We Hire

As our scope of responsibilities expands and the volume of work increases, it has become challenging to manage with our current staff alone. Therefore, we are focusing on hiring not only based on experience but also on potential.

Position Details

Specific Job Responsibilities:

- Management and operation of welfare facilities, and management of contracted service providers

- Identifying issues related to welfare facilities and implementing solutions

- Planning and developing welfare facilities based on user needs

- Coordinating with relevant departments for the planning and implementation of internal events

- Collecting and analyzing user data using Excel

- Budget management

- Collecting user feedback and providing initial support

Desired Candidate Profile:

- Individuals who can continuously challenge themselves with flexible thinking, even in dynamic and changing environments

- Highly motivated individuals who can identify their own challenges in response to business issues and effectively communicate with stakeholders to see their resolution plans through

- Individuals who are eager to create the optimal office environment for Rakuten Group, without being constrained by existing concepts

Work Environment

We welcome and value individuals from diverse backgrounds, including new graduates, second-career professionals, and mid-career hires, to thrive and succeed in our team.

Mandatory Qualifications:

- TOEIC score of 800 or above, or equivalent English proficiency

- Minimum of 3 years of project management experience

- Experience in budget and expense processing

- Proficiency in PC skills (MOS, formulas, Adobe Illustrator, etc.)

Desired Qualifications:

- Experience in contract-related tasks

- Experience in managing and operating general affairs and welfare facilities

- Business-level English proficiency (conversational and written)

- PC skills to perform data analysis and create presentation materials

Other Information:

Additional information on Location

Rakuten Crimson House

1-14-1 Tamagawa, Setagaya-ku, Tokyo

#corporate #HR #GA #CorporateCommunications #operationdiv

Languages:

English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)

Welfare Facilities Management, Operations, and Planning - Global Facilities Planning Section, Facilities Management Department