About the Role

The Retail Client Strategy Associate is a high-impact role at Simbe, supporting the deployment and scaling of Simbe's advanced robotics and AI technologies across some of the largest retailers in the world. This role will provide critical project management, analytical, and account support across Simbe's portfolio of strategic retail engagements — including large-scale chain-wide deployments, pilots with new clients, as well as the launch of new capabilities that broaden the impact of Simbe's platform across the store.

This is an ideal opportunity for an early-career professional with a management consulting, corporate strategy, or retail operations background who wants to work at the intersection of cutting-edge technology and large-scale retail transformation. The successful candidate will gain exposure to senior stakeholders at major retailers, contribute to programs that span business and technology functions, and help shape how Simbe drives measurable value for its clients. As Simbe's client portfolio evolves, this role is expected to grow with it — taking on new accounts, broader scopes, and increasing ownership over time.

About the Role

The Retail Client Strategy Associate is a high-impact role at Simbe, supporting the deployment and scaling of Simbe's advanced robotics and AI technologies across some of the largest retailers in the world. This role will provide critical project management, analytical, and account support across Simbe's portfolio of strategic retail engagements — including large-scale chain-wide deployments, pilots with new clients, as well as the launch of new capabilities that broaden the impact of Simbe's platform across the store.

This is an ideal opportunity for an early-career professional with a management consulting, corporate strategy, or retail operations background who wants to work at the intersection of cutting-edge technology and large-scale retail transformation. The successful candidate will gain exposure to senior stakeholders at major retailers, contribute to programs that span business and technology functions, and help shape how Simbe drives measurable value for its clients. As Simbe's client portfolio evolves, this role is expected to grow with it — taking on new accounts, broader scopes, and increasing ownership over time.

Key Responsibilities

Program & Project Management

Provide project management support for large-scale retail operational change programs, partnering closely with leadership to keep programs on track and aligned to scope.

Build and maintain detailed project plans, trackers, RAID logs, and status reports; proactively identify risks and dependencies and drive them to resolution.

Coordinate with project managers and stakeholders on the retailer side (across both business and technology functions) to align on milestones, deliverables, and issue escalation.

Support the launch of new product capabilities for clients, ensuring cross-functional readiness across strategy, product, engineering, and customer success teams at Simbe.

Prepare materials for executive steering committees, working sessions, and joint business reviews.

Client Pilot & Account Support

Provide project management and analytical support for ongoing pilots and engagements across Simbe's broader client portfolio, ensuring continuity and momentum across multiple accounts.

Track pilot KPIs, synthesize results, and help develop business cases and expansion proposals.

Serve as a day-to-day point of contact for select client stakeholders, escalating strategic issues as appropriate.

Cross-Functional Coordination Inside Simbe

Partner across Simbe's strategy, product, engineering, operations, and commercial teams to align internal execution with client commitments.

Translate client needs and feedback into clear internal asks; translate internal updates and constraints into clear client communications.

Help establish and maintain repeatable processes, templates, and best practices that scale as Simbe's retail programs grow.

Account Visioning & Strategic Support

Contribute to the development of joint business plans, capability roadmaps, and value realization frameworks across client accounts.

Conduct research and analysis on retail industry trends, client priorities, and use case opportunities to inform account strategy.

Help quantify and communicate the ROI and business impact of Simbe's solutions to client stakeholders.

Qualifications

Required Qualifications

Bachelor's degree in Business, Technology, Engineering, or a related field.

3+ years’ experience in management consulting, corporate strategy and operations, or a similar rigorous environment.

Exceptional analytical and project management skills, with the ability to manage multiple workstreams, stakeholders, and deadlines simultaneously.

Highly organized and detail-oriented, with a track record of owning trackers, plans, and follow-ups independently.

Strong strategic thinking and problem-solving skills, with the ability to break down complex business challenges and contribute to practical solutions.

Excellent written and verbal communication skills, with the ability to engage credibly with both client stakeholders and internal cross-functional partners.

Demonstrated fluency with modern AI tools and a bias toward using them to work smarter, faster, and at higher quality, including applying them to program management workflows.

Comfort operating in ambiguity and a fast-paced, high-growth environment where priorities can shift quickly.

Equally comfortable in the weeds of project execution and at the whiteboard shaping account strategy.

Ability to travel periodically to client sites, estimated at 20–30% of the time, with the potential to flex higher during key periods.

Preferred Qualifications

Prior experience working with or within retail or grocery organizations.

Experience supporting senior executives or client-facing engagements.

Exposure to digital transformation projects, particularly within established retail operations.

Experience in managing cross-functional teams and multi-stakeholder environments.

Familiarity with project management tools (e.g., Asana) and BI/reporting tools.

Demonstrated experience designing AI agentic systems, including configuring agents, building prompt chains, or integrating AI tools with everyday work applications to automate meaningful work.

At Simbe, you will be at the forefront of retail innovation, working with cutting-edge AI and robotics technologies to transform retail operations. Our culture is dynamic, inclusive, and driven by a passion for improving the way retailers operate and serve their customers. Join us to be a part of a team that is not only reshaping the future of retail but also offering immense value to our clients worldwide.

Simbe Values: R. E. T. A. I. L.

Result Driven - We are customer-centric and results-driven. We strive to create immense value for our team, partners, customers, and investors.

Empathetic - We are sensitive and mindful. We support each other in challenging times, both professionally and personally.

Transparent - We highly value open communication internally, and with our partners and customers. We are receptive to feedback.

Agile - We are agile and always eager to learn. We quickly adapt to changes and customer needs.

Innovative - We are bold and innovative, with an intense focus on product design and user experience.

Leaders - We strive for excellence. We are accountable, the best at what we do, and leaders in our field.

Client Strategy Associate - Retail