The Opportunity

Run and Operate is the intelligent operational layer of Adobe Experience
Platform: how enterprise customers inspect, troubleshoot, monitor, and
optimize large-scale customer data workflows across AEP and its Apps (CDP,
AJO, CJA). When ingestion stalls, a segmentation job misbehaves, or an
activation silently degrades, Run and Operate is where operators find out,
understand why, and fix it.
You'll work the full stack: TypeScript / React / Adobe Spectrum on the front,
JVM Language (Kotlin) services on the back, distributed systems underneath.

What You'll Build

Customer-facing experiences in TypeScript, React, and Adobe Spectrum that make diagnostics and troubleshooting intuitive at enterprise scale
Scalable backend services and APIs in Kotlin, built cloud-native (Azure and AWS)
Observability, diagnostics, and workflow intelligence across end2end flows from AEP & Apps
Proactive monitoring and self-service diagnostics so customers detect and resolve issues without filing a ticket
Agents layered on top of existing capabilities -reasoning over the same observability and diagnostics signals to surface, explain, and act on operational problems
Services you own from design through live operation, with defined SLOs

What Success Looks Like

We hire for demonstrated delivery, not credential accumulation. Strong candidates show:
Full-stack fluency - you move between a React component and a JVM service without friction, and you know where a problem actually lives
Production ownership - you've shipped services that operate at scale, degrade gracefully, and recover without a human in the loop
Customer-to-capability translation - you turn what a customer needs into a working platform feature, not just what the ticket says
AI-augmented execution - you use AI-assisted tools (Claude Code, Cursor, GitHub Copilot, or equivalent) as a standard part of how you design, build, and review
System-level thinking - you understand not just how distributed systems work, but why a given tradeoff was right for the context

What We Value
Agency — you find problems before they're assigned and drive them to
resolution. Product judgment - you understand what the platform needs to do
for customers, not just the spec. Adaptability - you navigate ambiguity and
change course when the evidence does. Builder mentality - as comfortable
prototyping a new capability as hardening an existing one.

Your Stack

TypeScript · React · Adobe Spectrum - frontend
Kotlin (or Java with strong Kotlin interest) - backend services
Kubernetes · AWS / Azure - containerized, cloud-native deployment
Event-driven architectures · large-scale data systems - the workloads you observe
Observability tooling · CI/CD · automated testing - how it stays reliable

Typical Background
6+ years building production software full-stack. What matters is what that
experience produced, not the year count.
Nice to have: experience building monitoring or observability tooling;
enterprise SaaS; SRE, platform reliability, or DevOps practice.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let’s Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.

Senior AI Builder — Run and Operate (Adobe Experience Platform)