Hi, we're Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team!

Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others:

Role overview:

Line of Credit is an emerging product that will be integral to Brigit's core business. In this role, you’ll lead analytics for the new product to drive product insights, design and execute experiments, monitor key performance, and optimize underwriting. The work you do will directly impact our company's profitability.

You’ll be a member of the Data & Analytics team, embedded in the Line of Credit pod. Day-to-day, that means you’ll focus on forecasting and monitoring profitability with Finance, partnering with Data Science to evaluate predictive models, and helping Engineering and Product make smarter decisions about how we underwrite and collect. The ideal candidate brings sharp analytical instincts, real product-domain knowledge with financial products, and an ownership mentality that turns insights into action.

What you’ll be doing:

Work collaboratively with the product pod to align on core metrics for the product and the levers to impact them
Become embedded with the product, design, and engineering teams to define key metrics, answer important questions, and influence the product roadmap
Improve the customer adoption, retention, and satisfaction through designing and executing product experiments to optimize customer experience and fit
Forecast and assess the business impact of new customer acquisition flows and designs, and any product enhancements
Forecast revenue (subscriptions, fees) and cost drivers (delinquencies, payment costs, etc.)
Design and optimize underwriting and collection strategies
Collaborate with Data Science to support the deployment and ongoing evaluation of predictive models that inform the risk profile of prospective customers and their ability to pay on an ongoing basis
Build monitoring dashboards to track model performance post-launch and surface when adjustments are needed
Translate model outputs into business-legible insights for stakeholders across product, finance, and leadership to influence product strategy and roadmap
Ad-hoc analysis for high-priority initiatives for leadership stakeholders

What you have:

4-6+ years in a product analytics or strategy role
Experience in a fast-paced consumer finance or fintech startup environment is strongly preferred.
Advanced SQL — you write complex queries from scratch and are comfortable maintaining data models. Exposure to Python or R is a plus.
Ability to synthesize often ambiguous problems into a hypothesis-driven data investigation to weave a story together. Ability to then present the story employing data visualization to improve stakeholder understanding and steer strategic initiatives.
Successful record of succinctly communicating qualitative and quantitative results in verbal and written communications for technical, business, and executive audiences.
Demonstrated capacity to manage collaborative relationships and assert influence without authority, particularly when working with product managers, design, marketing, and engineering teams.
Ability to break large projects into smaller pieces to meet deadlines and convert ideas into testable hypotheses and/or next steps
Ability to succeed in a fast-paced and often ambiguous work environment
Strong sense of intellectual curiosity about our users and products, balanced with humility, drive, and teamwork
Ability to thrive in a remote and sometimes ambiguous environment.

The anticipated annual base salary for this position is $125,000 - $150,000. This range does not include any other compensation components or other benefits for which an individual may be eligible (other benefits listed below). The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Our Benefits & Team:

Medical, dental, and vision insurance
Flexible PTO Policy
401k plan
Paid Parental Leave
Physical and mental wellbeing benefits including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace for covered virtual therapy sessions and unlimited on demand health support
Monthly reimbursements to use against wifi and cell phone bills
Annual reimbursement for Learning & Development
Help hard working Americans build a brighter financial future
High-growth company
A dynamic, flexible and collaborative start-up work environment with a highly talented team

Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. We are proud to be an equal opportunity workplace.

If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email accommodations@hellobrigit.com.

Disclosures:

For information on our data privacy policies, see the Brigit California Personnel Privacy Policy.
Brigit uses E-Verify for employment authorization. See the E-Verify and Department of Justice websites for more details.

Senior Data Analyst, Credit