About Abby Care

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.

Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.

Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.

We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country.

The Role

We're looking for a high-potential Executive Assistant to support three of our key executives: Head of Engineering, Head of Product, and Head of People. This in-person role (4x a week) is based in San Francisco.

You take pride in a well-run calendar, a clean inbox, and a flawlessly executed offsite. You see the unglamorous work as the work. You will own the calendars, inbox, travel, and operating cadence of three executives, and you will also own a defined portfolio of operational projects that scale company-wide. The EA craft is the core of this role. The ops portfolio is additive.

You'll report to the Sr. Executive Assistant and work as a direct extension of three of our most important leaders. This is the right role for someone with a few years of EA experience who wants to grow their scope inside a fast-moving company, with a real path to broader admin and operational leadership over time.

Key Responsibilities:

Own the calendars of three executives. Manage scheduling, travel, and meeting prep for the Head of Engineering, Head of Product, and Head of People. Resolve conflicts independently. Anticipate two to three weeks out, not two days out.
Run the inbox and information flow. Triage inbound, draft responses, and ensure nothing falls through the cracks across all three principals.
Drive the operating cadence. Own prep, agendas, and follow-through for leadership team meetings, engineering and product offsites, and key external engagements.
Own a defined operational portfolio. Lead all-hands logistics, engineering and product offsite execution, recruiting coordination for technical and people hires, and exec-level new hire onboarding.
Handle confidential work with discretion. Particularly on the People side, you will see comp, performance, and HR-sensitive information. We expect total discretion.
Partner with the Sr. EA. Operate as part of a tight admin team. Cover for the Sr. EA when needed. Help raise the bar on how Abby Care runs its executive operations end to end.

The Requirements:

At least 2 years of experience supporting executives at high-growth startups, top-tier professional services firms, or similarly high-velocity environments. We are not tied to a specific number of years, but rather the quality of your experience and outcomes.
Demonstrated ownership of a complex calendar for at least one principal at scale
Strong written communication, comfortable drafting on behalf of executives in internal and external contexts
Bias toward action. You decide and brief, rather than ask and wait
Ability to context-switch without dropping threads. You can move between calendar work, an offsite logistics question, and a confidential HR matter in the same hour
Comfort with discretion, particularly around People and HR-sensitive work
High potential and high ambition. You want to grow into broader scope over the next 2-3 years, and you see this role as a real career path with the Executive Assistant function
Hands-on, high-ownership mindset. Willing to get in the weeds, move fast, and handle the realities of an early-stage startup
AI fluency. You experiment with AI tools and use them to make your work meaningfully more efficient
Full commitment required. This role is full-time and your top priority, with the expectation of growing alongside the company over the next 2+ years

Benefits:

Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
Comprehensive health coverage that works for you. We cover 90% of your premiums and 70% for your dependents, with multiple PPO plan options to choose from for medical, vision, dental, life, and short-term disability.
Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
Team bonding. We love bringing our teams together. As a full-time employee, you’ll get to connect, collaborate, and have fun through team activities and our annual company retreat.
Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

Our Values

Families First
Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”
Urgency with Precision
Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.
Relentlessly Resourceful
As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.
Purpose with Positivity
We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.
Driven to Redefine What’s Possible
We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.