The Role

At Cerebras, we build systems that redefine the scale of compute. That ambition extends beyond silicon into the infrastructure that powers it.

We are looking for a Director / Sr. Director of Critical Facility Operations to lead the environments that enable next-generation AI workloads. This leader will own availability, operational integrity, and performance across a colocation-driven data center footprint—ensuring our infrastructure operates with precision, predictability, and zero room for error.

This is not a traditional facilities role. You will operate at the intersection of mission-critical engineering, vendor orchestration, and operational excellence, building systems and teams that can scale with the most demanding compute environments in the world.

Responsibilities

Drive a no-downtime operating model across all facilities
Own uptime performance end-to-end including incident response and RCA
Build a culture where failures are analyzed and not repeated

Vendor & Colocation

Architect and run a high-discipline vendor operating model
Convert vendor relationships into measurable systems
Lead deep operational reviews and enforce accountability

Contracts

Align SLAs, incentives, and performance
Eliminate ambiguity in ownership and response

Safety

Build a zero-incident safety culture
Ensure rigor in high-risk procedures

Maintenance

Transform preventive maintenance into failure prevention
Implement predictive strategies where possible

Operations

Standardize SOPs, MOPs, and EOPs
Build a high-signal operating rhythm
Benchmark against hyperscale operators

Leadership

Build high-performing, high-agency teams
Drive ownership, speed, and technical excellence

Scaling

Ensure operational readiness for new builds
Influence design and site strategy

Skills & Qualifications

12–15+ years in mission-critical facilities or data center operations
Experience managing multi-site, vendor-heavy environments
Strong expertise in electrical and mechanical systems
Proven track record in improving uptime and performance

Success Metrics

Availability and SLA performance
Incident reduction and MTTR improvement
Vendor performance and accountability
Safety metrics
Maintenance quality and execution

Director / Senior Director, Critical Facility Operations