Company

Cox Automotive - USA

Job Family Group

Vehicle Operations

Job Profile

Lead Virtual Block Specialist

Management Level

Individual Contributor

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation

Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

This position is a producing Virtual Block Specialist that provides direction, training, leadership and technical expertise to all other Virtual Block Specialists.

Job Responsibilities:

Utilize the AS400 system to record lane and Simulcast bid amounts, enter customer data, process all sold units, and verify/enter lights.
Support multiple lanes with multiple auctions across the country.
Work with auctioneer virtually to verify system information accurately represents vehicle. Verify vehicle run order to ensure appropriate vehicle is being keyed and sold.
Operate monitor virtually, work with auctioneer to review Simulcast bids.
Provide arbitration and other vehicle announcements to support auctioneer.
Establish and maintain close working relationships and rapport with auction leadership and virtual block specialist team members.
Monitor lane performance and troubleshoot issues with location IT Technicians.
Provide training to assigned VBS team members.
Virtual block specialist activities to fill in and as part of regular schedule.
Collaborate with VBS leadership and virtual block specialist team members to identify issues, solve problems, improve, and measure client experience.
Effectively sets an example in behavior, championing Cox Automotive values and ensuring that all employees are treated with respect.
Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Work in cooperation with safety leadership in support of all safety activities aligned with Safety Excellence.
Partner with the TSSC and Title HUBs for T/A support.
Perform other duties as assigned by leadership.

Qualifications:

Minimum:

High School Diploma/GED and 7 years’ experience in a related field.
OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and 5 years’ experience; OR 9 years’ experience in a related field.
Strong communication and interaction skills required.
Effective time management, client service, and organizational skills required.
Proficient computer and software skills essential.
Great problem-solving and organizational skills are essential.
Strong communication and interaction skills required.
Effective time management, client service, and organizational skills required.
Must possess a strong work ethic, ability to multi-task, and enjoy a fast paced, detail-oriented environment.

Preferred:

Ability to serve as a team lead and be assigned to provide general guidance, direction, training, and technical assistance to less experienced associates.
AS400 experience preferred.
Ability to remain focused and composed during fast-paced sale-day activities.
Ability to foster productive and professional internal and external business relationships.

Drug Testing

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Lead Auction Support Specialist (Manheim)