Band

Level 5

Job Description Summary

Location: Hyderabad, 3 days' work from office at Novartis, Hyderabad is mandatory

The Delivery Product Owner is responsible for executing the Marketing & Compliance product strategy through predictable, high-quality delivery, with a strong emphasis on AI-driven marketing content operations.

The Delivery Product Owner drives the operationalization of AI solutions by translating product strategy into execution-ready deliverables (viz backlog management, sprint/release planning, and delivery schedules), ensuring seamless integration of AI models (where needed), platforms, and workflows into content production and approval processes.

With a focus on execution excellence and delivery discipline, this role ensures that capabilities are:

• Reliably delivered with predictable timelines
• Embedded into business processes for measurable impact
• Governed with appropriate compliance, risk, and quality controls

The Delivery Product Owner partners closely with the Director Product Owner and cross functional technology teams to translate product direction into shipped capabilities.

This role will report into Group Head, Martech Product Management partnering with the other CS&BO associates, product owners, business analysts, UX Design, UX Research, technology teams, and other internal partners.

Job Description

Key Responsibilities:

Backlog & Use Case Ownership: Own, prioritize, and continuously refine the product backlog, incorporating AI-driven use cases (where needed), automation opportunities, and model improvements, aligned to product outcomes and roadmap direction.
Requirements & Solution Definition: Translate product vision into clear user stories, acceptance criteria, and solution specifications to ensure execution readiness.
Delivery Execution & Planning Lead backlog refinement, sprint planning, and release readiness, ensuring capabilities are production-ready, with validated models, data, and integration workflows.
Delivery Decisioning & Dependency Management: Act as the primary decision-maker for day-to-day delivery trade-offs, while managing dependencies across DDIT, Config, Integration, and Data & AI teams (as needed).
Quality, Compliance & Governance: Ensure all delivered capabilities meet usability, quality, and compliance standards, and regulatory adherence.
Validation, Monitoring & Continuous Improvement: Validate delivered features against business intent and acceptance criteria, track delivery and AI performance metrics, and drive continuous improvement through retrospectives, feedback loops, and solution optimization
Release Readiness & Adoption Enablement: Support demos, validation, and release readiness while partnering with training, enablement, and operations teams to ensure successful adoption of capabilities within business workflows.

Essential Requirements:

Bachelor’s degree in related field is required; Master of Science and/or MBA preferred
8+ years of experience in product development, with exposure to digital, data-driven, or AI-enabled solutions
Strong Agile/Scrum delivery experience, including end-to-end execution from concept to production
Proven ability to define user stories and acceptance criteria, and end-to-end solution design
Expertise in backlog management and prioritization in complex, cross-functional environments, including AI use cases and automation initiatives
Experience with MarTech and content platforms (e.g., DAM, CMS, authoring, approvals), with familiarity in AI-driven content or workflow automation is a plus
Strong decision-making capability in ambiguous environments, including trade-offs and delivery priorities
Strong analytical, organizational, and problem-solving skills, with the ability to interpret performance metrics
Effective collaborator and communicator, with experience working across global, cross-functional teams (business, technology, and data teams)
Fluent in English with other languages desirable

Desirable Requirements:

Experience working within a software technology organization or digital product environment
Familiarity with content management systems and marketing platforms

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting, and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together.  https://www.novartis.com/about/roadmap/people-and-culture

Commitment to Diversity & Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse team’s representative of the patients and communities we serve.

Values and Behaviors: Demonstrates and upholds Novartis values and behaviors in all aspects of work and collaboration.

Benefits and Rewards: Learn about all the ways we’ll help you thrive personally and professionally. Read our handbook (PDF 30 MB)

Skills Desired

Agility, Cross-Functional Collaboration, Customer Engagement, Customer Experience, Customer Insights, Data Analytics, Data Strategy, Digital Marketing, Marketing Strategy, Market Research, Media Campaigns, Product Marketing, Stakeholder Engagement, Stakeholder Management, Team Leadership, Waterfall Model

Associate Director, Delivery Product Owner