About the Role

As the Manager, Cash & Collections, you will be responsible for overseeing the procedures and processes to reduce the amount of unpaid debt the company incurs, including negotiating extensions or payment plans with customers, as well as the write-off of bad debt to minimize the company’s potential loss of revenue/income. This role will also be responsible for evaluating and implementing tools and technologies to help assist in building processes and best in class practices. In addition to collections, this role will be responsible for managing cash balances and investigating & reconciling customer payment issues.

Location - Hybrid in Tampa, FL In the office 2-3 days per week (Mon, Tues, & Thurs)

What You’ll be Doing

Apply payments, verify bank payouts, & investigate unreconciled payments

Review customer accounts for collection risk and follow up with customers/account managers on delinquent accounts

Communicate with customers to resolve disputes, manage payment plans, & negotiate payments

Monitor and reduce Bad Debt, DSO, & Aging Accounts

Manage monthly accounting close efforts, including accounts receivable reconciliation, bad debt calculation, cash & bank account reconciliations

Develop, implement and maintain desktop procedures for on-going cash and collections activities

Update and maintain the company’s cash collections policy as business processes evolve and accounting standards change

Monitor, recommend, and implement improvements to current methodologies and practices

Direct and oversee all collection procedures to ensure compliance with laws and regulations

Implement and maintain collections software and technology tools

Assist in the quarterly and year-end audit process

Prepare journal entries

Lead/participate in special projects as needed

Other duties as needed

About You

Bachelor’s degree in accounting or finance required.

3-5+ years’ experience with Revenue/AR/Billing/Collections in a fast-paced SaaS company.

In-depth knowledge of revenue recognition standards (ASC 606).

In-depth knowledge of credit loss accounting (ASC 310).

Excellent negotiation and communication skills

Experience in regulatory compliance within the collections industry.

Proven track record of meeting or exceeding financial targets.

Experience with NetSuite required; experience with SuiteBilling a plus

Experience with Stripe required; experience with SuiteSync a plus

About Us 

NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love 

We are a collaborative, kind, and curious community. 

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement

Additional Information

This position is NOT eligible for Visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

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Accounting Manager - Cash, Collections, and Revenue