Job Summary
The Clinical Product Specialist / Clinical Solutions Consultant serves as a clinical expert for Wolters Kluwer Health’s portfolio in Japan. The role primarily supports the Japan market, with occasional cross‑regional collaboration. The specialist provides deep clinical, technical, and workflow expertise to commercial teams and customers, ensuring successful adoption and growth of the UpToDate Suite of Clinical Decision Support (CDS) solutions. The ideal candidate brings strong clinical experience, native‑level Japanese fluency for business use, and familiarity with clinical decision support (CDS) tools and healthcare informatics.

Responsibilities
Presales Support
•   Provide clinical expertise during the sales cycle, including client meetings, presentations, product demonstrations, and discovery discussions.
•   Deliver clinically relevant product positioning aligned to patient safety, evidence‑based practice, quality improvement, and operational efficiency.
•   Be a trusted advisor to key clinical and administrative stakeholders (e.g., CMOs, nursing leaders, pharmacists, clinical educators) to support account growth.

Product Expertise & Thought Leadership
•   Serve as a subject‑matter expert on the UpToDate Suite (UpToDate & Lexidrug)
•   Represent Wolters Kluwer at regional conferences, customer events, workshops, and professional meetings.
•   Stay up to date with competitive CDS tools, healthcare IT trends, and regional clinical practice standards.

Cross‑Functional Collaboration
• Work closely with product, content, and marketing teams to relay customer insights, workflow requirements, and market needs in Japan.
• Support awareness and early-stage customer engagement for product localization efforts and emerging solutions such as UpToDate Expert AI.

Job Qualifications
Education
• Professional degree in a clinical field such as Nursing, Pharmacy, Medicine, or equivalent.
• Active licensure (e.g., registered nurse, registered pharmacist) is highly preferred.

Clinical & Professional Experience
•   Minimum 4–8 years of frontline clinical practice, ideally in a general hospital or academic medical center.
•   Experience using CDS systems (like UpToDate), or medication/clinical information platforms strongly preferred.
•   Prior experience in a health‑tech, CDS, EMR, or AI‑health company is an advantage.

Language Requirements
• Native level fluency in Japanese for business and clinical communication.
• Strong English proficiency required for internal collaboration and global communication.

Technical & Professional Skills
•   Excellent presentation, communication (verbal and written), and stakeholder engagement skills.
•   Strong analytical thinking and ability to translate clinical needs into product and value based discussions.
•   Self starter with high accountability, attention to detail, and the ability to work independently and collaboratively.
•   Familiarity with healthcare information technology, including EMRs, CDS systems, clinical documentation workflows, and AI enabled clinical tools.

Travel Requirements
• Willingness to travel within Japan to meet prospects and customers (30-40 %)
• Occasional international or regional travel (1 to 2 times a year).

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Clinical Solutions Consultant / Clinical Product Specialist