R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.

Onsite at Ascension St. Agnes Hospital Baltimore- Night shift

As our Patient Access Supervisor, you will help manage operational functions while maintaining customer and patient focus. Every day you will coordinate processes and procedures to ensure efficient patient processing. In addition, having a client executive presence and a cross-functional operational strategy, with an emphasis on process improvement and quality enhancement. To thrive as a Patient Access Supervisor, you’ll be providing exceptional leadership experience in a supervisory role. You will have a broad understanding of daily Patient Access functions and operations.

Here's what you will experience as a Patient Access Supervisor:

Assesses staffing patterns and schedules to optimize departmental resources and productivity.
Develops and implements a quality assurance program.
Tracks and reports quality assurance results to leadership and makes recommendations for improvements.
Keeps abreast of insurance company changes and updates.
Delegates and assigns work commensurate with knowledge, skills, and experience, and assures the work is performed appropriately.
Empowers associates to show creativity and innovation to improve operations and develop solutions to problems.
Maintain constant 24/7 supervisory access for associates as well as hospital administration by rotating call between supervisors.

To be successful in this role you must:

Ability to prioritize, multi-task and work in a fast-paced, high-volume environment.
Demonstrates strong leadership qualities and good decision-making abilities.
Proficient in MS Office Suite
Demonstrates strong leadership qualities and good decision-making abilities

For this US-based position, the base pay range is $55,000.00 - $72,717.75 per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 5.00%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

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Patient Access Supervisor- Night Shift