Job Description:

Business Overview

The Rakuten Insurance Group continues to grow steadily, aiming to become the next pillar of Rakuten's FinTech business, following Rakuten Card, Rakuten Bank, and Rakuten Securities. Rakuten Life Insurance is one of the core businesses within the Rakuten Insurance Group. It offers a variety of insurance products, including simple term and whole life insurance, medical insurance, cancer insurance, dementia insurance, comprehensive insurance for younger generations, and group credit life insurance for housing loans.

The company provides multiple proposal channels, such as face-to-face agency channels operating nationwide and internet channels that leverage the extensive Rakuten membership base. As a familiar and approachable life insurance company, and as an innovative life insurance provider utilizing the technological expertise of the Rakuten Group, Rakuten Life Insurance aims to deliver groundbreaking insurance solutions.

Examples of Initiatives:

- Launch of Rakuten Points rewards for policyholders: Link

- Digital transformation of insurance underwriting operations using AI: Link

Department Overview

We are building the infrastructure for Rakuten Life Insurance's services. This is a crucial position that supports the foundation of Rakuten Life Insurance, using new technologies to prepare the necessary environment for applications to run, creating an environment where business divisions can work more easily, and improving Rakuten Life Insurance's services. This role focuses on building the system infrastructure that supports Rakuten Life Insurance’s services. You will design and implement server platforms that form the foundation of systems closely connected to insurance operations. By working closely with both internal teams and other departments, you will gain a broad understanding of how an insurance company’s systems work as a whole.

Attractive Points

- AI-Driven Innovation: Leverage Rakuten Group's strong AI drive to implement innovative proposals with cutting-edge AI technology.

- Strategic Influence: Our compact financial organization offers a unique opportunity to work closely with management strategy, directly linking IT strategy to company growth.

- Broad Impact & Growth: Our size ensures ample chances to take on diverse responsibilities and projects, fostering extensive professional growth.

Position:

Why We Hire

To strengthen the organization in order to promote in-house infrastructure capabilities and improve stability and quality

Position Details

You will primarily be responsible for serving as the Group Leader of the System Infrastructure Development Group at Rakuten Life Insurance Co., Ltd.

Group Management

You will oversee and manage the server infrastructure group, including the following responsibilities:

- Design, construction, operation, and maintenance of system infrastructure such as servers

- Driving and managing infrastructure-related projects, including planning and execution

- Incident and failure response related to system infrastructure

Continuous Improvement and Issue Resolution

- Promote continuous team improvement by applying the PDCA cycle in daily operations and addressing operational challenges proactively.

Work Environment

System Infrastructure Department Total: 40

Employees: 14

Contractors: 26

The System Infrastructure Department consists of three groups: System Infrastructure Development Group, System Operation Group, Network Management Group. You are slated to be assigned to System Infrastructure Development Group.

Mostly career professional

Oracle, SQL Server, MySQL
Windows Server, Linux Server

Mandatory Qualifications:

- At least 5 years of experience in managing teams such as a server or infrastructure team

- At least 2 years of experience in designing, building, and maintaining Linux servers

- At least 2 years of experience in project management, including planning and execution

Desired Qualifications:

- Experience in infrastructure operations, including physical (on‑premises) servers

- At least 2 years of experience in operating and maintaining Windows servers

- At least 2 years of experience in operating and maintaining VMware products (vSphere/Horizon)

- Work experience in a financial institution (e.g., insurance, banking, securities)

Other Information:

Additional information on Location

NBF Shinagawa Tower

Additional information on Secondment

This position is a seconded position from Rakuten Group, Inc. to Rakuten Life Insurance Co., Ltd.

#engineer #infrastructureengineer #fintechgroup #RakutenLifeInsurance

Languages:

Japanese (Overall - 3 - Advanced)

Infra Development Group Manager - System Infrastructure Department, Information Systems Division, Rakuten Life Insurance Co., Ltd.