Lead Product Manager, SureTax

About the Role

SureTax is seeking a high-impact Product Manager who combines strong product leadership with a growth mindset. This role is ideal for an ambitious leader who wants to shape the future of a market-leading tax technology platform, drive business growth, and influence strategic direction across the organization.

As a Lead Product Manager, you will own critical product initiatives that accelerate customer value, market expansion, revenue growth, and competitive differentiation. You will partner closely with engineering, sales, marketing, customer success, and executive stakeholders to identify opportunities, define product strategy, and deliver solutions that strengthen SureTax's position in the market.

This role offers significant visibility and responsibility, with the opportunity to influence both product outcomes and broader business strategy.

Key Responsibilities

Product Strategy & Growth

Identify and prioritize growth opportunities that expand SureTax's market position, customer adoption, and revenue.
Develop product strategies and roadmaps aligned with business objectives and customer needs.
Translate market trends, customer insights, and competitive intelligence into actionable product investments.
Drive innovation and differentiation in a rapidly evolving tax technology landscape.

Product Leadership

Lead the end-to-end lifecycle of strategic product initiatives, from discovery through launch and optimization.
Define product requirements, success metrics, and business cases for investment decisions.
Serve as the product leader for cross-functional teams, aligning stakeholders around a shared vision and outcomes.
Influence executive decision-making through data-driven recommendations and strategic insights.

Customer & Market Focus

Build deep understanding of customer workflows, pain points, and emerging needs.
Conduct market research, competitive analysis, and customer discovery to inform product direction.
Champion the voice of the customer while balancing business and technical priorities.
Leverage customer feedback and usage data to continuously improve product value and adoption.

Execution & Collaboration

Partner closely with engineering and design teams to deliver exceptional user experiences.
Drive alignment across Product, Engineering, Sales, Marketing, Customer Success, and Operations.
Monitor product performance, adoption, customer satisfaction, and commercial outcomes.
Lead beta programs, pilot initiatives, and post-launch assessments to maximize business impact.

Qualifications & Skills

Product Leadership

Proven ability to lead complex product initiatives and influence outcomes across multiple stakeholders.
Strong strategic thinking with the ability to connect product decisions to business growth objectives.
Experience balancing short-term delivery with long-term product vision.

Market & Customer Insight

Expertise in market analysis, competitive intelligence, and customer discovery.
Ability to identify unmet market needs and translate them into compelling product opportunities.
Strong commercial acumen and understanding of growth drivers.

Execution Excellence

Experience managing products through the full lifecycle, from ideation to launch and optimization.
Strong analytical skills with a data-driven approach to prioritization and decision-making.
Ability to navigate ambiguity and drive results in complex environments.

Leadership & Influence

Exceptional communication and stakeholder management skills.
Ability to influence without authority and build alignment across teams.
Demonstrated success leading initiatives that deliver measurable customer and business outcomes.

What Success Looks Like

In this role, you will:

Drive meaningful growth in customer adoption, retention, and revenue.
Deliver innovative product capabilities that strengthen CCH SureTax's market leadership.
Influence strategic product and business decisions through customer and market insights.
Serve as a trusted leader who brings teams together to solve complex challenges and achieve ambitious goals.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

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