Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As a Product Designer, you will design elegant, customer-focused web applications to help our customers create and prepare agreements for millions of Docusign users around the globe. You are responsible for the user interface architecture, interaction, and visual design across platforms while balancing business needs with simple, user-centered solutions. You collaborate with cross-functional teams in an Agile/Scrum environment to bring a common vision to life through inventive storytelling and data-informed design. You will play a key role in the Create Team, ensuring our product experiences are both delightful and highly functional.

This position is an individual contributor role reporting to the Director, Product Design.

Responsibility

Champion design by exploring inventive solutions before narrowing in on feasible solutions that sweat the small details
Partner with product management, engineering, user research and content designers to define features that impact product and product direction, with guidance from more senior designers
Own design execution and measure ongoing improvements
Produce deliverables for every stage of the design process - storyboards, wireframes, user flows, and interactive prototypes
Utilize and contribute new patterns to Docusign’s design system to maintain scalability
Leverage analytics and research data to inform design work and fill gaps with intuition
Contribute to a creative and supportive culture for the Experience Design team

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

BS/BA degree or equivalent work experience
Minimum of 5+ years of experience designing consumer, enterprise, and mobile user experiences for large-scale web services
Portfolio demonstrating product design strategy, interaction, visual design, prototyping, design rationale, and strong communication and storytelling skills, all inspired by user research
Experience with communication and storytelling skills to articulate design rationale
Experience with Figma and Adobe Creative Cloud

Preferred

Creative problem solver and strong communicator who tells compelling stories that inspire action and clearly articulate design decisions
Commitment to shipping high-quality work that reflects well on the team and company brand
Growth mindset with an ego-free approach to collaboration and continuous learning
Experience working in a cross-functional, agile product development environment

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

California: $132,700.00 - $206,800.00 base salary

Washington, Maryland, New Jersey and New York (including NYC metro area): $126,500.00 - $182,500.00 base salary

This role is also eligible for the following:

Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
Stock: This role is eligible to receive Restricted Stock Units (RSUs).

Global benefits provide options for the following:

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Life at DocuSign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

EEO Statement

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

EEO Know Your Rights poster

Product Designer - Create