About Us:

Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.

How We Work:

At Proofpoint you’ll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:

Bold in how we dream and innovate

Responsive to feedback, challenges and opportunities

Accountable for results and best in class outcomes

Visionary in future focused problem-solving

Exceptional in execution and impact

Strategy and Operations

Define and lead the global HR Shared Services strategy, driving operational excellence and continuous improvement
Oversee HR operations across the full employee lifecycle, ensuring consistency, quality, and scalability
Establish and manage service delivery standards, including SLAs, KPIs, and performance metrics
Develop and execute multi year roadmaps to modernize and scale HR shared services globally
Continuously assess and evolve the operating model to meet changing business and workforce needs

Process and Technology

Design and implement scalable, efficient HR processes and service delivery models
Lead the evolution of the HR technology ecosystem to enable automation, self service, and an improved employee experience
Partner with HR and cross functional teams to streamline workflows and reduce complexity
Identify and implement opportunities for digital enablement and process optimization

Data, Compliance and Governance

Ensure data integrity, security, and governance across all HR systems and processes
Maintain compliance with global employment laws, regulations, and data privacy requirements
Leverage data and analytics to generate insights, inform decisions, and improve operational performance
Establish controls and standards that ensure consistency and mitigate risk globally

Leadership and Partnership

Build, lead, and develop a high performing global HR Shared Services and HRIS organization
Lead through other leaders, scaling capability, accountability, and impact across regions
Partner closely with HR centers of excellence, HR Business Partners, and cross functional leaders including IT, Finance, and Legal
Serve as a strategic advisor on HR operations, shared services, and employee experience
Navigate global complexity and drive alignment across diverse stakeholders, regions, and business units

What We’re Looking For

Experience

10 plus years of experience in HR operations or related fields, including 5 plus years in senior leadership roles
Proven experience leading global HR shared services or operations functions in complex, matrixed organizations
Proven ability to lead through leaders and scale high performing global teams
Experience driving multi year transformation roadmaps, including process, technology, and service delivery evolution
Demonstrated success managing global complexity across regions, regulatory environments, and stakeholder groups
Experience operating within a tiered Shared Services model, including self service, case management, and SLA driven environments
Strong understanding of global employment laws, compliance, and HR best practices

Skills and Attributes

Strategic and systems thinker with the ability to design and scale HR operations
Strong executive presence with the ability to influence and partner at senior levels
Deep expertise in HR systems, process optimization, and service delivery models
Data driven mindset with strong analytical and problem solving capabilities
Excellent communication and stakeholder management skills
Detail oriented with a focus on accuracy, efficiency, and operational excellence

Why Proofpoint?

At Proofpoint, we believe that an exceptional career experience includes a comprehensive compensation and benefits package. Here are just a few reasons you’ll love working with us:

Competitive compensation
Comprehensive benefits
Career success on your terms
Flexible work environment
Annual wellness and community outreach days
Always on recognition for your contributions
Global collaboration and networking opportunities

Our Culture:

Our culture is rooted in values that inspire belonging, empower purpose and drive success-every day, for everyone.

We encourage applications from individuals of all backgrounds, experiences, and perspectives. If you need accommodation during the application or interview process, please reach out to accessibility@proofpoint.com.

How to Apply

Interested? Submit your application along with any supporting information- we can’t wait to hear from you!

VP, Global Shared Services