At Zelis, we Get Stuff Done. So, let’s get to it!

A Little About Us

Zelis is modernizing the healthcare financial experience across payers, providers, and healthcare consumers. We serve more than 750 payers, including the top five national health plans, regional health plans, TPAs and millions of healthcare providers and consumers across our platform of solutions. Zelis sees across the system to identify, optimize, and solve problems holistically with technology built by healthcare experts – driving real, measurable results for clients.

A Little About You

You bring a unique blend of personality and professional expertise to your work, inspiring others with your passion and dedication. Your career is a testament to your diverse experiences, community involvement, and the valuable lessons you've learned along the way. You are more than just your resume; you are a reflection of your achievements, the knowledge you've gained, and the personal interests that shape who you are.

Position Overview

Zelis Healthcare is growing and expanding, and we’re launching a state-of-the-art Production Facility in Tempe, AZ! This is your chance to join and get in on the ground floor with an incredible team of Production Associates from day one.

If you're looking for more than just a job — if you want to grow with a fast-moving healthcare technology leader — this is it!

This facility processes and mails over 1.4 million packages daily for more than 500 clients, making it a vital hub in our mission to transform healthcare communications.

Why Zelis:

Be part of a rapidly growing healthcare tech innovator
Thrive in a high-energy, team-driven environment
Competitive pay + annual performance bonus
Comprehensive health & welfare benefits, 401(k), PTO, and paid holidays
On-site gym, weekly free lunches, and monthly celebrations
Make a real impact in a hands-on role that blends leadership and innovation

The Print, Insert & Mail Production Operators will be responsible for the setup, operation, and basic maintenance of production equipment to ensure work is completed safely, efficiently, and in compliance with job specifications and quality standards.

These roles monitor production output, troubleshoots issues, performs preventative maintenance, and completes required documentation accurately and on time. The Operators adhere to all standard operating procedures, HIPAA, compliance, safety, and environmental guidelines while collaborating with supervisors and team members to meet production and shipping deadlines.

Positions are open for 1st and 2nd shifts:

1st Shift - 6 am - 2 pm
2nd Shift - 2 pm - 10 pm

What you’ll do:

Set up equipment at the beginning of each job according to specifications provided on the job ticket.
Safely and efficiently operate the equipment.
Recognizes when the output is not meeting job specification.
Troubleshoots equipment problems and makes adjustments as required to return output to the proper job specification
Performs daily, weekly, and monthly preventative maintenance on equipment outlined by manufacturer
Completes all paperwork accurately and in a timely manner
Accurately tracks time on each job if requested.
Notifies Production Supervisor of any quality issues, spoilage or reprints that are required.
Follows all standard operating procedures and instructions relevant to the job, position and department accurately.
Follows established HIPAA, Compliance & Security policies & department policies, procedures, work instructions and safety and environmental guidelines.
Assist postproduction (QC & Warehouse) departments as needed to ensure all intended ship dates are met.
Communicate effectively with Production Supervisor
Maintain a positive and productive relationship with co-workers and others with whom the position may have contact.
Willingness to work as a team member and help where needed to ensure maximum process efficiency.
Cross trained on all roles and responsibilities within the production facility
Other duties as assigned.

What you’ll bring to Zelis:

High School diploma or equivalent GED required (or equivalent experience)
2+ years’ experience in a production environment preferred
Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
Must have basic computer skills (data entry, etc.).
Strong mechanical aptitude preferred

Physical Factors & Requirements:

Frequent bending and stooping
Stand for long periods of time
Able to lift up to 50lbs
Reliable transportation to and from work
Use standard office equipment
Must be able to maintain good attendance
Must be willing to work overtime as needed, significant overtime is required during busy periods (Oct - Jan)

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don’t meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.

Print, Insert & Mail Production Operators - 1st & 2nd Shifts - Tempe, AZ