CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures, we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

The Senior Product Manager – Platform will own critical platform capabilities that underpin every CaptivateIQ customer experience: Identity & Access Management (IAM) and Compliance.

This role is responsible for defining and delivering the strategy, roadmap, and execution for core account and platform capabilities, including authentication, authorization, permissions, auditability, and compliance-related features. These systems ensure our platform is secure, scalable, and enterprise-ready.

You will work closely with Engineering, Design, Product, Customer Success, and Go-To-Market partners to build foundational platform capabilities and deliver meaningful business impact. This is a high-impact individual contributor role for a senior product leader who thrives at the intersection of platform architecture, risk management, and customer trust.

Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management.

About the Role

The Senior Product Manager – Platform will own critical platform capabilities that underpin every CaptivateIQ customer experience: Identity & Access Management (IAM) and Compliance.

Responsibilities

Product Strategy & Vision
Own the long-term vision and strategy for Identity, Access Management, and Compliance across the CaptivateIQ platform
Translate company, customer, and regulatory needs into a clear, prioritized product roadmap
Anticipate future scale, enterprise, and ecosystem requirements, and incorporate them into long-term platform investments

Customer Advocacy & Impact
Serve as the voice of the customer by deeply understanding customer needs and ensuring those insights are broadly understood across the organization
Translate customer needs into clear investment areas and high-impact deliverables with measurable business outcomes
Proactively identify platform gaps that could introduce risk or limit enterprise adoption

Platform Stewardship
Advocate for platform consistency, reuse, and developer experience; empower CIQ to more efficiently build multiple products and lines of businesses.
Improve internal product surfaces, APIs, and tooling that other teams build upon
Set standards and best practices for platform product management across the org

Product Execution Excellence
Lead discovery, definition, and delivery of platform capabilities in partnership with Engineering and Design
Write clear product requirements that balance security, usability, and extensibility
Make principled tradeoffs between short-term needs and long-term platform health
Ensure high-quality delivery through strong backlog management, sequencing, and scope ownership

Cross-Functional Leadership
Act as a trusted partner to Engineering, influencing technical direction while respecting architectural ownership
Collaborate with Customer Success, Sales, and Support to understand customer needs and unblock enterprise deals
Influence without authority by driving clarity, alignment, and decision-making across teams

Must haves

8+ years of product management experience, with significant time spent on platform, infrastructure, or technical products
Strong technical fluency; comfortable partnering with senior engineers on system design and tradeoffs
Proven ability to lead complex, cross-functional initiatives without direct authority
Excellent written and verbal communication skills, especially for ambiguous or high-risk problem spaces
Track record of delivering durable, scalable platform capabilities in a SaaS environment
Direct experience owning Identity, Access Management, Security, or Compliance-related product areas

Benefits:

Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.
Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.
Annual Stipends: Dedicated funds for your professional development and caretaking needs.
Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.
Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.
Premium Tools: The latest Apple hardware to empower you to do your best work.
Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

Notice to Prospective Candidates:

Only emails from @captivateiq.com should be trusted.
We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.
Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.
Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.
Ask candidates to make a payment in order to be considered for a position.
Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.
Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States.