Zoox is seeking a strategic and execution-focused Sr/Staff Business Enablement Architect to lead the optimization and scaling of our core business functions in support of the company’s rapid growth. This role leads the digital transformation of our production environments. You will architect the bridge between enterprise-level planning (SAP) and shop-floor execution, ensuring our manufacturing lines are scalable, data-driven, and integrated with Engineering and Supply Chain. The ideal candidate combines hands-on leadership with a strong strategic vision, ensuring that foundational processes not only meet current business needs but are built to support long-term growth without costly overhauls.

In This Role, You Will...

Integration Focus: Design end-to-end processes specifically for NPI (New Product Introduction), work order management, and quality control loops.

Data & Visibility: Architect real-time data flows between the shop floor and Finance to ensure accurate COGS (Cost of Goods Sold) and inventory visibility.

Design and implement scalable, end-to-end business processes across core functions such as Supply Chain, Manufacturing, Engineering and Marketing with SAP as the core ERP system and Salesforce and 3DX as CRM and PLM platforms respectively.

Partner closely with both technical and operational teams to ensure business processes are aligned with technology solutions and enterprise strategy.

Lead cross-functional initiatives to improve efficiency, standardization, and operational readiness in support of Zoox’s rapid growth and evolving needs.

Anticipate and mitigate scalability challenges by architecting solutions that reduce future rework, reimplementation, or technical debt.

Drive stakeholder alignment and adoption of new manufacturing execution workflows, ensuring organizational readiness and change management support across all impacted teams.

Qualifications

10+ years of experience in manufacturing and business operations, process design, or enterprise transformation, with at least 5 years in a leadership role driving cross-functional initiatives.
Proven track record of designing and implementing scalable, end-to-end business processes across multiple functions such as Production, Quality and Maintenance Operations.
Expert level experience in SAP PP, MM and PM, and MES and PLM solutions like 3DX and Camstart and how they integrate with business processes.
Exceptional communication skills and cross functional leadership between Engineering, Plant Managers and IT, with experience aligning diverse teams around shared goals and managing change at scale.
Strategic mindset with hands-on execution ability, capable of balancing long-term planning with immediate operational needs in a high-growth environment.

Bonus Qualifications

Experience scaling business operations in a high-growth or pre-IPO tech environment, particularly within complex or regulated industries like automotive, robotics, or manufacturing.
Familiarity with business architecture frameworks or methodologies (e.g., Lean Six Sigma, BPMN, TOGAF) to formalize and optimize processes.
Hands-on experience with enterprise systems like Workday, SAP, Coupa, or ServiceNow, especially in the context of process automation or system integration.
Background in change management or organizational design, with a track record of driving adoption for new systems or processes.
Strong data orientation, including comfort with process KPIs, dashboards, or basic analytics, to inform process improvements and measure impact.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.

Senior/Staff Business Enablement Architect - Manufacturing and Operations