About Nu

Nu is one of the largest digital financial services platforms in the world, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.

Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.

Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
Visit our institutional page: https://www.nu.com/2026-en

About Nubank

Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world.

Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in São Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. For more information, visit www.nu.com.mx.

About the role

Ensure Nubank's sustainable growth by complying with regulatory requirements regarding financial secrecy and responding to requests from authorities, challenging the status quo by:

Responding to any official communication from the CNBV (National Banking and Securities Commission) related to requests for information, documentation, freezing and unfreezing of accounts related to Nubank customers that may be requested by the competent fiscal, administrative, and judicial authorities.

Managing and administering the list of blocked individuals at the entity.

Being diligent, flexible, and resilient, in accordance with Nu's principles!

To that end, our Judicial Orders team is responsible for supporting and executing all front-line defense operational routines related to official communications from the CNBV.

Typical responsibilities assigned to you might include:

Support the team responsible for attention and monitoring requirements received through the portal of the Inter-Institutional Information Transfer System - Attention to Authorities, of the National Banking and Securities Commission (SITI AA portal of the CNBV).
Control and timely download of the digital requirements published for the financial institution, and be in charge of end-to-end flow, considering analysis of the requirements and the final response to the Regulator.
Be part of the Judicial Orders team, focused on Mexico´s enquiries, reporting directly to our Regulatory Solutions Squad in Mexico;
Support Judicial orders operational workflow;
Follow the management queues and dashboards in order to ensure the enquiries have been duly promptly addressed and no regulatory gaps are found;
Continuous supporting projects to comply with key policies related to Judicial orders scope and its operational routines (SITI AA)
Support and comply with monitoring metrics and KPIs, facilitating communication within Nubank teams.
Support and execute the operational routines related to Blocked Person List (Lista de Personas Bloqueadas) in Mexico.

Qualifications:

You will succeed if…

You have a Bachelor's Degree, preferable in Law, or related.

Have previous experience in management of SITI AA

You are detail-oriented, diligent, organized and enjoy operational activities

You are a proactive, autonomous person and have an interest in creating processes and improving them, but at the same time, understand that there are bureaucracies in the regulatory activities that need to be followed

You are able to meet deadlines and to be flexible to adapt to changing conditions

You can communicate clearly, succinctly and effectively

You feel good to be constantly challenged to learn and do more

You are good with oral and written communication in Spanish and/or English

You believe in a more just and ethical society and Nubank's values and culture.

You understand that we can contribute within Nubank to the construction of this society, guaranteeing the application of all the rules and regulatory aspects inherent to the Client's Registration.

It will be a differential if you..

Have previous experience Compliance & AML or Legal

Have knowledge in Excel, Sheets, Looker, SQL and Python

Have Banking & SOFIPO regulation knowledge;

Have knowledge in CNBV regulation, freezing, unfreezing and transfer money;

Have previous experience in conducting Judicial orders operational routines, e.g. subpoenas (Oficios Judiciales);

Can easily turn numbers into complex strategies and effective actions

Benefits

Chance of earning equity at Nu
Extended maternity and paternity leaves
Health and life insurance
Dental and Vision Insurance
NuCare - Our mental health and wellness assistance program
Nucleo - Our learning platform of courses
NuLanguage - Our language learning program
Holiday Bonus ("Aguinaldo") of 30 days of pay per year
17 days of paid vacation with 25% vacation bonus
Gym partnership
Food card
Work-from-home Allowance
Parental Consultancy
Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 1week/cycle: Our hybrid work model brings us to the office for one week every cycle, which may vary between one and three months. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

By submitting an application, I acknowledge that I have read and understand the Nubank Candidate Privacy Notice.

Nubank Candidate Privacy Notice (English / Portuguese / Spanish).

Regulatory Solutions Analyst - Judicial Orders