Job Description:

Department Overview

Our department focuses on operating Rakuten Mobile shops, serving as a core driver for business growth by creating customer touchpoints through physical channels. These shops are not merely locations for signing contracts; they act as the "front line of customer engagement" where we offer cross-service solutions-including telecommunications, fintech, and e-commerce-across the Rakuten Group, playing a vital role in supporting our brand experience.

The Store Operations Division serves as a "strategic hub" for our physical store network. Specifically, the Store Development & Management Group is responsible for planning and executing the store opening strategies that form the foundation of our business growth, as well as managing lease agreements for existing locations. Beyond simple property selection, we drive the sustainable expansion of our store network by negotiating terms to maximize ROI, standardizing the entire store-opening process, and leveraging technology to build robust property management systems.

Position:
Why We Hire

With the expansion of the Rakuten Mobile shop business, we need to strengthen our team to handle property site selection, negotiations with owners and developers, lease contract management, and the development of property management systems. The Store Development & Management Group plays a critical role that goes beyond securing properties; it involves making investment decisions based on ROI, standardizing opening processes, and streamlining management operations. We are looking for individuals who, regardless of specific experience in store development or real estate, can support sustainable network expansion through stakeholder coordination, information organization, and business process improvement.

Position Details

In this position, you will contribute to the expansion of the Rakuten Mobile store network and the optimization of our development framework through property selection based on strategy, lease negotiations, contract management, and the refinement of business processes.

- Property selection based on expansion strategy, owner negotiations, and lease term negotiations to maximize profitability.

- Systematization of business processes related to store openings.

- Proper execution and efficiency improvement of lease contract signings and renewals.

- Optimization of the management system through the development and utilization of property maintenance applications.

- We actively welcome "Second New Graduates" (recent graduates with limited experience) who are eager to learn, even if they lack prior experience in store development or real estate.

Work Environment

- Store Development & Management Group: 14 members1 Manager, 2 Assistant Managers, 11 Members

Mandatory Qualifications:

- Professional work experience with a proven track record of collaborating with internal and external stakeholders (regardless of industry).

- Experience in coordination or progress management in areas such as sales, sales administration, corporate relations, store operation support, contract management, or project management.

- Experience in organizing multiple tasks or requests in parallel, prioritizing them, and handling them accurately.

- Experience creating progress charts, comparison documents, reports, and proposals using Excel and PowerPoint.

- Ability to organize situations based on numbers/data and a proactive approach to business improvement and operational review.

- Proactive attitude toward learning new knowledge/tasks and catching up in unfamiliar areas.

Desired Qualifications:

- Experience in property selection based on strategy, including negotiations and contract discussions with property owners or developers.

- Experience in organizing complex conditions and presenting persuasive proposals to executive management.

- Experience in streamlining complex pre-opening processes and designing/operating efficient decision-making flows involving relevant departments.

- Experience in digitizing and optimizing analog management tasks using IT tools.

Other Information:
Additional information on Location

Tokyo, Japan

Additional information on Transfer

Yes (Domestic and international travel and relocation may be required.）

Additional information on English Qualification

TOEIC score of 600 or higher

Work on holidays

Standard workweek is five days, but you may be required to work on weekends or holidays depending on the situation.

#business #BusinessDevelopment #groupsalesdiv

Languages:

English (Overall - 2 - Intermediate)、 Japanese (Overall - 4 - Fluent)

Rakuten Mobile Shop Development ･ Contract Management Specialist - Shop Operation Section , Shop Operation Department , Area Business Supervisory Department