C.H. Robinson is looking for a Business Systems Administrator (Coupa/Levelpath) to support and optimize the technologies that power our Intake-to-Pay (I2P) and Purchase-to-Pay (P2P) processes. In this role, you will serve as a key support partner for Levelpath, Coupa, supplier enablement, and day-to-day system operations. You will work cross-functionally to troubleshoot issues, improve system functionality, manage integrations, and help ensure our business systems run smoothly. This is a great opportunity for someone who enjoys solving problems, supporting users and suppliers, and driving continuous improvement across enterprise technology.

At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy.

Responsibilities:

The duties and responsibilities of this position consists of, but are not limited to, the following:

Own and optimize business systems that support intake, purchasing, invoicing, and related workflows
Keep critical business applications running smoothly through upgrades, patches, integrations, and ongoing enhancements
Partner with cross-functional teams to improve processes, increase adoption, and support scalable system solutions
Manage user access, approvals, workflows, and configurations to ensure systems are accurate, efficient, and compliant
Monitor system performance, adoption, and service levels to identify opportunities for improvement
Troubleshoot system, supplier, transaction, and implementation issues to keep business processes moving
Support supplier onboarding, catalog setup, catalog maintenance, and system-related process updates
Gather business requirements and translate user needs into practical system enhancements
Support requisitions, purchase orders, supplier records, and supplier governance processes
Protect data integrity, security, compliance, and process controls across the business systems lifecycle

Required Qualifications:

Bachelor’s degree in Finance, Accounting, Supply Chain, or related fields
Minimum 2 years of experience with procurement operations, ERP, eProcurement, I2P/P2P, eCatalog, supplier enablement, contracts
Work a flexible schedule on occasion to accommodate meetings outside standard business hours as needed

Preferred Qualifications:

Experience with procurement or intake management platforms/solutions like Coupa and/or Levelpath
Analyze data to uncover trends, identify opportunities, and recommend practical business solutions
Ability to work independently with minimal supervision and collaboratively as part of a remote team.
Knowledge of and experience with SaaS software, including implementation and configuration.
Strong verbal and written communication skills
Strong analytical, decision-making, and problem solving skills
Proficient in Microsoft Office Suite of programs
Values a diverse and inclusive work environment

We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.

Compensation Range

$70,200.00 - $111,000.00

The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.

Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

EOE\Disabled\Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

Three medical plans which include
- Prescription drug coverage
- Enhanced Fertility benefits
Flexible Spending Accounts
Health Savings Account (including employer contribution)
Dental and Vision
Basic and Supplemental Life Insurance
Short-Term and Long-Term Disability
Paid observed holidays
2 paid floating holidays for U.S. hourly employees
Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
Paid parental leave
Paid time off to volunteer in your community
Charitable Giving Match Program
401(k) with 6% company matching
Employee Stock Purchase Plan
Plus a broad range of career development, networking, and team-building opportunities

Learn more about our benefit offerings on our BENEFITS & WELLBEING page