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Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We are looking for an outstanding Lead Solution Engineer to join our Commercial Industries Solution Engineering team, focused on our New Logo customer segment.
New Logo covers a wide range of industries and potential customer sizes — from challenger fintechs to fast-growth retailers, ambitious professional services firms to disruptive tech businesses — making it dynamic, fast-paced and exciting. No two deals are the same, and no two days are either.

What is a Solution Engineer?
Also known as a 'Presales Consultant', 'Sales Consultant', or 'Sales Engineer', the Solution Engineer is responsible for owning the solutions throughout the sales cycle and delivering thought leadership to companies to transform their customer's experience. Solution Engineers are part of the UKI Sales team and are experts who work alongside their colleagues, participate in building our team culture and support their aligned sales team to create AI, Data, and CRM solutions for new prospects and customers. To accomplish this, you should have a strong desire to set the vision translating business objectives into enticing and practical recommendations. The Solution Engineer acts as a trusted advisor to our customers while aiding the customer's transformational journey. In addition to working on sales opportunities and supporting marketing events, you will also get a chance to work on exciting critical initiatives to drive continuous improvement within the Solution Engineering team and to grow your personal profile within Salesforce. We are seeking a candidate who embodies Salesforce's core values: Trust, Customer Success, Innovation, and Equality.
Your Responsibilities:

To develop and deliver innovative custom solutions, including solution concepts to key decision makers to address their business issues and needs showing business value
Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams.
Industry experience, incorporating and developing a point of view based on Salesforce's solutions.
To fully understand and clearly articulate the benefits of Salesforce to customers at every level, examples include; Administration/IT Staff, managers and "C" level executives.
Present compelling Salesforce & partner solutions while supporting relationships with customers and partners.
Display initiative, self motivation and deliver high quality results along with meeting all expectations
Support customers in getting up and running with Agentic capabilities through workshops and thought leadership

Personal Attributes/Experience:

Ability to translate complex technical concepts into clear business language, making Salesforce's value tangible for both technical and non-technical audiences.
Hands-on experience with Salesforce development (e.g. Apex, Lightning Web Components, Flow, APIs) — comfortable getting into the detail when needed.
Understanding the unique business requirements of customers within multiple industries and translating/presenting those needs into a compelling vision and roadmap.
Track record of solution engineering, consultancy, delivery or training success for a software solution organisation. We are open to a variety of backgrounds for the role.
Solid oral, written, presentation and interpersonal communication and relationship skills.
Proven time management skills in a dynamic team environment.
Ability to work as part of a team to solve problems in dynamic, energising environments.
Inquisitive, practical and passionate about technology and sharing knowledge.
Likes to be the first to know something and to understand why and how things happen.
Good at searching out information and experimenting, loves to concentrate on a particular topic and to solve puzzles.
Good at explaining ideas and finding ways to keep people's attention.
Willing and able to travel occasionally.
Computer Science Degree or equivalent proven experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Lead Solution Engineer, Commercial, New Logo