About AlphaSense:

The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content.

The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 6,000 enterprise customers, including a majority of the S&P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!

About the Team:

The Directed Content Team is an integral part of the Expert Insights group, generating thousands of calls each quarter on high-value and strategic content targets - ensuring that the AlphaSense Expert Transcript Library (ETL) delivers comprehensive coverage to our users. The Directed Content team is responsible for identifying, recruiting, and onboarding the best possible experts from around the world based on the targets and topics we are looking to generate content against - ensuring that the interviews with those experts are of the highest-possible quality and relevance.

About the Role:

Reporting to the Sector Lead, Directed Content, our Project Managers are the process and project management lynchpins of the Directed Content engine - responsible for defining the research scope and angles of Directed Content projects that guide the work of our Analysts. Project Managers are accountable for understanding what expert profiles are most relevant to client interest in their sectors of coverage - leveraging Director of Research insights, Client Contributor feedback, user engagement data, and the AlphaSense platform itself to guide an understanding of what will deliver the deepest and most relevant insights to Expert Transcript Library clients. Project Managers are also responsible for ensuring the day-to-day productivity of Analysts on their team, coaching Analysts on their sourcing strategies and ensuring that Analysts efforts are yielding high-quality results.

What You’ll Do:

Cultivate and maintain an understanding of the investable topics, themes, and trends that are driving your assigned industry verticals of ownership
Create new research projects based on Sector Lead guidance and ETL platform demand - and informed by your industry understanding and research
Populate project angles and expert vetting questions, leveraging an informed understanding of your sector dynamics and client interest
Vet and QA expert profiles sourced by your Analysts, passing those that are best-fit to our call takers and providing feedback where profiles are irrelevant or expertise is inadequately documented
Run regular pod huddles to evaluate project statuses and progress toward weekly and monthly goals
Monitor scheduling, compliance, expert rates, and call numbers for each project
Manage load-balancing across pod, assigning projects to analysts based on current capacity
Cultivate and maintain a deep understanding of the relevant expertise for different topics and targets that are germane to your sector of coverage - deploying that understanding to guide project scope and Analyst sourcing
Monitor Client Contributor feedback and incorporate into ongoing project work and Analyst coaching
Coach Analysts, providing guidance and feedback on project work
Meet regularly with Directors of Research, Sector Leads, and Client Contributors to understand sector trends and emerging client research interests
Partner closely with Contributor Relations Managers on two-way feedback to ensure optimal matching of expert profiles with call takers
Support the hiring and onboarding of new Analysts
Support the ongoing maintenance of sector knowledge resources that support Analyst onboarding and sourcing

Who You Are:

Client mindset: You are driven to understand what insights are of greatest relevance and value to our EMEA Clients - and place delivering great content against those needs at the center of your work
Critical thinker: You work to connect your understanding of client needs to sector and company context, linking customer use cases to expert profiles and vetting questions that ensure best fit for priority topics and targets
Research oriented: You leverage a variety quantitative and qualitative inputs to inform your decision making, and are adept at using tools like AlphaSense and Tableau to gain insights
Sector subject matter expertise: You are passionate about developing a deep understanding of industry verticals and trends - and ideally already have cultivated a foundational understanding of one or more of our industries of coverage.
Highly organized: You have an exceptional ability to manage and prioritize multiple projects and deadlines simultaneously
Self motivated: You consistently spot opportunities to add value to the team or the business and have a demonstrated track record of seizing those opportunities proactively to deliver results
Efficiency minded: You identify ways to bring scale and efficiency to your Analysts’ work - ensuring they are leveraging their valuable time and efforts to deliver consistent and high-quality results
Natural coach: You are passionate about the success of your team, and are willing to roll up your sleeves to make sure everyone is equipped with the feedback, knowhow, and tools they need to deliver their best
Collaborative: You are an empathetic collaborator and are comfortable working cross-functionally with Directors of Research, Client Contributors, and others to drive execution

AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination.

In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works.

Recruiting Scams and Fraud

We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note:

AlphaSense never asks candidates to pay for job applications, equipment, or training.
All official communications will come from an @alpha-sense.com email address.
If you’re unsure about a job posting or recruiter, verify it on our Careers page.

If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.

Project Manager I, Directed Content