Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.

Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™ ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.

This is a high-leverage role reporting to our Head of Strategic Finance, with direct exposure to our CFO/COO, CRO, and CMO. You'll be the finance partner the GTM org leans on for the decisions that matter: where to invest the next dollar, what's working in our revenue engine, and what isn't. You'll be in the room shaping the strategy and translating business complexity into decisions executives can act on.

You'll join a lean, high-caliber Strategic Finance team. The people here come from top-tier investing, consulting, and operating backgrounds, and we have a builder mentality. We've fostered an environment where you'll sharpen your judgment quickly and own work that influences how Front scales for years to come.

What will you be doing?

Serve as the lead finance partner to GTM leadership (CRO, CMO, and their staffs), driving the planning, forecasting, and analytical work that shapes how we invest in growth
Build the analytical frameworks for the highest-stakes GTM investment decisions, leading the analysis that decodes our revenue engine: sales productivity, pipeline conversion, CAC and payback, retention and expansion economics, marketing efficiency, and segment-level unit economics
Help define the next generation of how we work in finance: apply an AI-first mindset to move work out of spreadsheets and into automated workflows in AI-first tools, unlocking the team for deeper strategic partnership
Identify risks and opportunities ahead of leadership; the role isn't to report what happened, it's to see what's coming and shape the response
Co-own GTM financial planning end-to-end with the Head of Strategic Finance: annual forecasting, headcount and capacity planning, pipeline-to-ARR modeling, and the long-range plan
Build the operating cadence and reporting infrastructure that makes GTM performance legible across the company, and partner with RevOps, Data, and Accounting to scale it

What skills and experience do you need?

7+ years across strategic finance, FP&A, investment banking, private equity, or management consulting, with meaningful time spent partnering with or analyzing GTM organizations
You thrive in highly analytical environments: excellent financial modeling skills, and a love of translating data into recommendations that move the business
Accuracy and confidence under pace: you move fast without sacrificing the rigor that makes finance recommendations trustworthy
Fluency in SaaS metrics: ARR, NRR/GRR, pipeline coverage, sales capacity and productivity
An AI-first builder mentality: you reach for automation before manual work; you want to land in the cohort of finance professionals who define what the function looks like five years from now
Strong executive communication: you turn messy, ambiguous questions into clear answers that change what leaders decide to do
A self-starter operating style for ambiguous, cross-functional work: comfort with imperfect information, an instinct for figuring out where the data lives and who the key stakeholders are, to develop an initial strategy without waiting for a playbook

Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.

What we offer

Competitive salary
Equity (we are post-series D & backed by some of the best VCs in the US)
Private health insurance, including plan options at no cost to employees
Paid parental leave
Flexible time off policy
Flexibility to work from home Monday and Friday, unless posted as a fully remote role
Mental health support with Workplace Options
Family planning support with Maven
$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Wellness Days - Fronteers get an additional day off on months with no holidays
Winter Break - Our offices are closed from Christmas to New Year's Day!

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy Notice

Senior Finance and Strategy Manager, GTM