As a Senior Cloud Solutions Architect (VDI/AWS Workspaces), you will work with Mission Cloud’s customers to develop strategic solutions leveraging the AWS portfolio, focused on WorkSpaces. You will work with our Project Management and Cloud Engineering teams to provide Mission’s Professional Services to the accounts and projects to which you’re aligned. As a Cloud Solution Architect, you’ll be the primary point of contact for your accounts.

Our Cloud Solution Architects are responsible for holding regular consulting sessions to build a roadmap for further optimization, automation, and resiliency while the hand-on engineers execute the road map items driving world class outcomes.

This position is 100% remote. Occasional travel may be required.

Responsibilities

Consult with multiple clients simultaneously to understand business and technical needs
Be a trusted advisor to assigned clients; help align customer expectations with best practices
Develop strategic roadmaps and project plans based on customer goals
Work with clients and Project Managers to set expectations, drive alignment, and coordinate timelines
Document and present recommendations to customers, including senior leadership
Translate customer requirements into LOE estimates, design documents and keep project tracking boards up to date
Provide guidance to Cloud Engineers as they implement customer roadmaps
Quality check engineering work; ensure top quality work and customer satisfaction
Support Presales Cloud Solutions Architects in proposal design and positioning
Mentor Cloud Engineers

Requirements

Experience working in a customer-facing consulting role
Experience developing project roadmaps, LOE estimates, and design documents
Ability to lead customer facing projects, assigning work to teams, and quality checking engineering work
Ability to translate technical requirements to a non-technical audience
Ability to present solutions to customers, overcome objectives, and create consensus
Extensive experience designing and deploying AWS WorkSpaces and AppStream/WorkSpaces Applications environments aligned to user personas, including persistent and non-persistent models. Must have led persona-based pilots/PoCs, including success criteria definition, compatibility validation, rollback planning, and user readiness considerations.
Strong knowledge of networking for end-user computing. Must have experience with bandwidth planning, latency/RTT targets, and client connectivity considerations. Must be able to troubleshoot and remediate user experience issues caused by network conditions.
Hands-on experience designing AWS VPC connectivity for EUC, including DNS considerations, directory reachability, routing, and enterprise connectivity patterns (e.g., VPN/Direct Connect) for WorkSpaces environments.
Expertise with Active Directory integration and SSO standards for VDI environments, including SAML-based federation patterns and associated prerequisites/claims mapping.
Experience designing and operating certificate-based or passwordless authentication.
Experience with application management and virtualization, including Intune, SCCM, golden image creation, and app streaming.
Expertise within OS and end-user computing environments (Windows/Linux WorkSpaces, profile management, and peripheral support). Demonstratable experience with OS hardening, application packaging, performance optimization (login time/resource usage), and lifecycle management (versioning/patching/testing).
Proficiency managing WorkSpaces via automation and scripting, leveraging CLS/SDK/PowerShell tooling to standardize provisioning, configuration changes, and operational tasks at scale.
Experience implementing EUC observability and operational readiness, including monitoring signals, troubleshooting workflows, and support playbooks for connection/performance incidents.
Experience modernizing/migrating from VDI platforms (e.g., Citrix, Horizon, AVD) to AWS WorkSpaces, including application dependency analysis, sequencing and wave planning, and cutover planning.
Ability to integrate WorkSpaces with enterprise SaaS solutions (e.g., Microsoft 365, Google Drive) while maintaining security and user experience.
Demonstrated capability to identify security gaps and produce actionable remediation recommendations to strengthen a client’s VDI/EUC security posture (network boundary controls, identity posture, access controls).
Occasional off-hours support, depending on client's need

Use of Artificial Intelligence (AI)

Our company leverages Artificial Intelligence (AI) as a tool to enhance and streamline various aspects of the hiring process. By submitting your application, you acknowledge and consent to the use of AI technologies in activities such as resume screening, interview scheduling, note taking and other administrative functions. Please note that all hiring decisions are made by human reviewers in compliance with applicable laws and best practices.

About Mission Cloud

Mission Cloud is an Amazon Web Services (AWS) Premier Consulting Partner and MSP. Clients depend on us to expertly and securely architect, migrate, manage, and optimize their cloud environments. Mission Cloud’s team of AWS Certified Solutions Architects and DevOps Engineers are ready to help you harness the full power of the AWS cloud to transform your business and operations.