Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

You are the Foundation lead responsible for defining tenant‑to‑tenant migration standards for SharePoint Online, OneDrive for Business and Teams‑associated file content. You will translate information architecture realities (permissions, metadata, sharing, content structures) into repeatable runbooks and quality gates that enable high‑volume, low‑disruption migrations. You will govern tool configuration standards (native and/or third‑party) and establish validation and remediation patterns so Scale squads and the Factory can execute predictably.

Key Responsibilities:

Define shared data migration strategy and standards for tenant‑to‑tenant ODSP/Teams files.
Define discovery and mapping approach (sites, OneDrive, Teams file stores, permissions, metadata, exceptions).
Produce runbooks for staging, delta moves, cutovers and post‑migration validation. - Define permissions and sharing parity standards; establish remediation patterns for common issues.
Define quality gates and acceptance evidence appropriate for enterprise migrations. - Govern tooling standards (configuration patterns, scheduling approach, reporting outputs).
Run/lead early pilot content migrations and harden practices based on findings.
Coordinate dependencies with Identity, Teams and Adoption/change inputs for cutover readiness.
Establish operational reporting metrics for content moves, exceptions and learning trends.
Serve as escalation authority for complex content migration scenarios and pattern definition.

Who You Are

You’re good at what you do and can demonstrate the experience to prove it. You bring a growth mindset, you stay focused on customer outcomes and you collaborate in an open, inclusive, “one team” way across global delivery organisations….

Must‑Have:

Delivered tenant‑to‑tenant SharePoint/OneDrive/Teams files migrations in production (specialism mandatory).
Strong SharePoint Online and OneDrive operational and permissions expertise.
Hands‑on experience with enterprise migration tooling in this domain (e.g., ShareGate/Quest or equivalent).
Proven ability to industrialise migration delivery through runbooks and quality gates. - Strong validation discipline: understands “fidelity” and can define measurable acceptance checks.
Willingness to support early/late calls and cutover windows for pilots and wave events.
Strong documentation and stakeholder translation skills (technical to business impact).

Good‑to‑Have:

Experience with complex information architecture/metadata heavy environments.
Familiarity with Teams content dependency chains and impacts on user experience.
PowerShell/Graph reporting and automation experience.
Microsoft certification alignment (MS‑102 and/or collaboration admin) or equivalent.

Interpersonal & Consulting Skills:

Sets clear standards and defends them with evidence.
Strong collaborator across disciplines; anticipates dependency risks.
Calm and decisive during cutovers; clear communication of risk/impact.
Coaches engineers through repeatable patterns; improves team capability.
Strong customer empathy: minimises disruption without compromising integrity.
High attention to quality and audit evidence.

Typical Deliverables / KPIs:

Shared data standards pack (runbooks, validation gates, exception patterns).
Pilot outcomes and reduction in exception rate over time.
Rework rate / migration reruns trending down wave‑to‑wave.
Evidence completeness rate for migrated scope.
Stakeholder acceptance rate and time‑to‑sign‑off per wave.

Shift / Working Pattern Notes:
Primary UK business hours, with expected out-of-hours support during cutovers and cross-region coordination windows (early/late calls; occasional weekends in peak migration periods).

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Senior Technical Architect Shared Data/ODSP & Teams Files Migration