Who Are We?

Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.

The Opportunity

As a Member of Technical Staff and AI Agent Development Lead, you will lead the design, development, and deployment of next-generation AI agents that interact with users and complex environments. You will drive the architecture and implementation of scalable, reliable AI systems, working closely with research, product and engineering teams to build safe, interpretable, and performant AI technology.

What You’ll Do

Lead a cross-functional engineering team focused on AI agent development, from conceptual design to production deployment.
Design and implement AI agent architectures leveraging state-of-the-art language models and associated technologies.
Collaborate with research scientists on scalable experiments and productize research innovations.
Drive the development of agent capabilities including dialogue management, decision making, and autonomy.
Ensure AI safety and alignment principles are integrated throughout the agent lifecycle.
Mentor and grow technical staff, fostering an environment of collaboration and innovation.
Evaluate new tools, frameworks, and methodologies to enhance AI agent capabilities.
Partner with product and policy teams to align AI agent features with user needs and ethical standards.

About You

Proven experience leading technical teams in AI or machine learning engineering, preferably building AI agents or assistants.
Strong software engineering skills with proficiency in Python and familiarity with modern ML frameworks (e.g., JAX, PyTorch, TensorFlow).
Deep understanding of language models, reinforcement learning, and AI safety/alignment concepts.
Experience with scalable system design and cloud infrastructure.
Passion for AI safety, interpretability, and user-centered AI development.
Excellent communication skills and ability to collaborate across multidisciplinary teams.

Preferred:

Prior experience working with large language models or conversational AI.
Background in research and development of AI alignment or safety techniques.
Experience with developer tools and APIs for AI integration.

The reasonably estimated base salary for this role ranges from $256,000 to $276,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

What Else?

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area, Boston, Austin, Tokyo and London. For roles based in Bangalore, employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our in office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.

Our Values

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.

Equal opportunity

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.

Member of Technical Staff, AI Agent Development Lead