Perplexity is seeking a highly skilled and experienced IT Systems Administrator to join our dynamic team, revolutionizing the way people search and interact with the internet. As an early hire in this crucial role, you will have an exciting opportunity to shape the future of our technology infrastructure from the ground up.

This role is based in-person at our San Francisco office.

Responsibilities

Procure, maintain, and administer computers, networking equipment, and office technology
Manage and optimize corporate software systems
Oversee and enhance the Mobile Device Management (MDM) infrastructure
Deploy and enforce robust security policies and procedures
Provision and manage user accounts and permissions
Provide prompt, effective technical support and troubleshoot complex issues
Lead IT projects focused on endpoint management, security enhancements, and infrastructure improvements
Deliver technical support and training on IT systems to staff (in-person and remotely)

Qualifications

4+ years of hands-on IT systems administration experience
Strong proficiency in macOS & GSuite environments
Strong troubleshooting skills (MDM, Okta, Networking)
Extensive experience with Okta and automation (Okta Workflows, bash/python is a bonus)
Comprehensive understanding of cybersecurity principles and practices, including firewalls, encryption, and antivirus solutions
Proven track record in managing IT projects, including system upgrades and new implementations
Excellent communication and interpersonal skills

Nice to have

Experience with AWS, Tailscale
Experience with international IT regulations and compliance