About Abby Care

Making family care possible. At Abby Care, we are tackling one of the most important and unsolved challenges of our time: family caregiving.

Over 50 million Americans are family caregivers for loved ones without pay, tools, or support. Our mission is clear and ambitious: to train and employ family caregivers so they can get paid for the care they already provide at home.

Abby Care is building a tech-powered, family-first care platform to efficiently deliver care, improve health outcomes, and provide the best-in-class experience nationwide.

We are rapidly expanding our mission and looking for passionate team members to join. Abby Care has partnered with leading insurance plans, healthcare providers, and community organizations. We’re supported by top, mission-driven VCs to empower families throughout the country.

The Role

As Abby Care expands our capacity to support family caregivers at scale, the teams that drive this work are also growing. We’re looking for a Data & Analytics Lead to own and build Abby Care’s data layer and analytics function. In this hybrid role (4 days a week in-person in San Francisco), you will report directly to the VP, Engineering and as part of a cross functional technology team, define the roadmap, drive alignment, and lead a small but mighty analytics team, while continuing to work in a hands-on capacity.

Abby Care operates a complex, operations-heavy platform across care delivery, onboarding, and revenue workflows. In this role, you will own the end-to-end data layer, from data modeling and metrics definition to analytics, insights, and decision support, within a fast-paced, AI-forward culture.

You will define the roadmap, drive cross-functional alignment, and lead a team—while remaining hands-on as a builder. You are highly accountable, you take pride and ownership in your work, and enjoy supporting the success of others. A player-coach, you are equally comfortable mentoring and coaching as you are personally diving into the data. You are an architect, and can envision and operationalize systems and structures that lend to successful scale. If you are excited about the opportunity to have your work directly shape how the company operates, measures success, and scales, we would love to hear from you!

Key Responsibilities:

Own the company’s data layer end-to-end: define the vision and roadmap across data modeling, metrics, and analytics, and ensure it scales with the business
Establish the single source of truth: define and standardize core lifecycle metrics (e.g., funnel conversion, time to start of care, operational efficiency) and build dashboards used to run the company
Build a scalable data foundation: partner with Engineering to develop a unified data model aligned with the System of Record; ensure strong data governance, reliability, and accessibility
Drive insights and business impact: identify bottlenecks, inform prioritization and strategy, and enable a shift from reactive reporting to proactive, data-driven execution
Lead cross-functional alignment: partner closely with Product, Ops, Engineering, and Finance to align on definitions, priorities, and decision-making frameworks
Leverage AI to accelerate analytics and data workflows: stay at the frontier of AI capabilities and apply them to improve data modeling, analysis, insight generation, and team productivity
Grow and lead a high-performing team: recruit, mentor, and establish strong operating mechanisms for analytics execution and delivery
Stay hands-on as a builder: contribute directly to data modeling, analysis, and dashboarding, especially in early stages

The Requirements:

6+ years of experience in analytics, data science, or related roles, with experience in supporting the work of others
Experience owning data/analytics roadmap and delivering measurable business impact, ideally building in a 0->1 environment
Strong hands-on expertise in:
- SQL and data modeling
- Modern data stacks (e.g., Snowflake, BigQuery, dbt, Looker or similar)
Proven ability to work cross-functionally and influence stakeholders
Experience leading or mentoring others (formal or informal)
Strong judgment and pragmatism: able to balance speed, rigor, and scalability

Preferred:

Experience in healthcare, marketplace, or other operations-heavy environments
Familiarity with lifecycle-based analytics and event-driven systems
Experience building data foundations that support AI/ML systems
Strong interest and track record in applying AI to analytics and data workflows (e.g., automation, copilots, AI-assisted analysis)
Experience operating in zero-to-one or early scaling environments

Benefits:

Competitive compensation packages that reflect the value you bring. We reward our team for the impact of their work – full-time employees are eligible for an annual company performance bonus.
Comprehensive health coverage that works for you. Choose from high-quality medical dental and vision options, including a $0 deductible PPO and a company-funded HSA, alongside employer-paid life and disability insurance.
Generous paid time off. We provide policies that allow you to recharge along with 10 paid company holidays.
Financial savings benefits to support your future. We support your financial well-being with HSA contributions, optional FSA and commuter benefits, and full coverage of all 401(k) account fees (employer match not currently offered).
Paid parental leave to support your growing family. We provide paid leave, so you can focus on bonding and adjusting to life as your family grows.

We are an equal opportunity employer and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation.

Our Values

Families First
Redefining healthcare starts with how we treat the parents and children we serve. We go above and beyond for every family, building strong, lasting relationships. We continually ask ourselves, “Would we want this for our own families?”
Urgency with Precision
Millions of families are waiting for care, and they cannot wait, therefore this is not your typical 9 to 5 job. We match their urgency with our own, delivering exceptional care without compromise. Here, speed and excellence go hand in hand.
Relentlessly Resourceful
As an ambitious startup, we adapt quickly and make the most of limited time and resources. We solve challenges with creativity to deliver results without unnecessary complexity.
Purpose with Positivity
We take our mission seriously while never losing sight of the people behind the work. Respect, kindness, memes, and coffee make us stronger as a team and better for the families we serve.
Driven to Redefine What’s Possible
We are here to make healthcare better, which means asking hard questions, challenging outdated systems, and finding smarter, more compassionate ways to deliver care.