StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

The Opportunity

The Director, Treasury Operations & Cash Management is a senior leadership role responsible for driving end-to-end treasury operational excellence across StubHub’s global platform. This leader will own the full lifecycle of treasury operations — from daily cash positioning and payment execution through banking infrastructure, controls, and technology transformation — ensuring the organization operates with the highest standards of efficiency, resilience, and scalability.

This role demands a strategic operator who can elevate treasury from a transactional function to a high-performing, insight-driven capability. The ideal candidate brings deep domain expertise across global treasury operations, a strong command of internal controls and compliance, and the vision to modernize treasury through automation, analytics, and AI-enabled tools. As a key member of the Finance leadership team, this Director will partner cross-functionally with Accounting, Legal, Engineering, and senior business stakeholders to align treasury strategy with StubHub’s growth objectives.

Location: Hybrid (3 days in office/2 days remote) – New York, NY

What You'll Do

Treasury Operational Excellence & Strategy

Define and execute the end-to-end treasury operations strategy, establishing a best-in-class framework across cash management, payments, banking, controls, and technology
Set and drive the vision for treasury operational excellence, including KPIs, service-level standards, and continuous improvement roadmaps
Act as the senior escalation point and decision-maker for complex operational issues, payment exceptions, and cross-functional treasury matters
Influence and align Finance leadership on treasury priorities, risks, and investment needs

Cash Management & Liquidity Leadership

Provide oversight of global cash positioning, cash concentration, funding, and intercompany liquidity structures
Ensure real-time visibility into global liquidity across entities, accounts, and currencies, enabling proactive decision-making
Drive accuracy and completeness of cash forecasting inputs and treasury reporting to Accounting and Finance leadership
Champion structural improvements to optimize working capital

Payment Operations & Risk Management

Collaborate with the business on global payment operations strategy and execution (wires, ACH, FX payments), ensuring speed, accuracy, and operational resilience
Design and enforce robust payment approval workflows, segregation-of-duties controls, and fraud mitigation frameworks
Lead the team’s response to payment failures, exceptions, and systemic risks, driving root-cause resolution and prevention

Banking Relationships & Account Infrastructure

Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements
Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance
Continuously evaluate and optimize the company’s banking infrastructure to align with operational needs and cost efficiency goals• Cultivate and manage senior-level relationships with global banking partners and service providers, negotiating terms, fee structures, and service enhancements
Oversee global bank account governance, including account lifecycle management, signatory administration, and regulatory compliance
Continuously evaluate and optimize the company’s banking infrastructure to align with operational needs and cost efficiency goals

Controls, Compliance & Audit Leadership

Establish and maintain a strong internal control environment across all treasury operations, ensuring alignment with SOX requirements and company policies
Serve as the senior treasury liaison to internal and external audit, owning deliverables, coordinating testing support, and driving remediation of any findings
Proactively assess control design and operating effectiveness, implementing enhancements ahead of risk materialization

Technology, Automation & AI-Driven Innovation

Lead the strategic roadmap for treasury technology, including treasury management systems (e.g., Kyriba), bank connectivity platforms, and payment automation
Champion digitization and automation of manual treasury processes, significantly reducing operational risk and freeing capacity for higher-value activities
Drive the adoption of AI and advanced analytics tools to enhance cash forecasting accuracy, anomaly detection, and operational risk monitoring
Partner with data engineering and technology teams to build scalable, automated reporting and treasury intelligence capabilities

People Leadership & Organizational Development

Build, develop, and retain a high-performing treasury operations team, fostering a culture of ownership, continuous improvement, and operational discipline
Provide coaching and career development to direct reports, elevating the team’s technical capabilities and cross-functional influence
Champion talent planning and succession within the treasury function

What You’ve Done:

Education & Experience

Undergraduate degree in Finance, Accounting, Economics, or a related field required;
10+ years of progressive treasury or finance experience, with at least 5 years in a senior treasury operations leadership role
Demonstrated track record of driving end-to-end treasury transformation and operational excellence in a complex, multi-entity global organization
Deep expertise in global cash management, payment operations, banking structures, and liquidity management
Proven experience managing and developing high-performing teams

Technical & Domain Expertise

Strong command of treasury management systems and bank connectivity technologies (e.g., Kyriba, SWIFT, host-to-host, API integrations)
In-depth knowledge of internal controls frameworks, SOX compliance, and audit processes
Experience leading or significantly contributing to treasury technology implementations or transformations
Experience with credit card payment service providers
Hands-on experience with AI or automation tools applied to treasury operations (e.g., anomaly detection, cash forecasting models)
Advanced Excel proficiency required;

Leadership & Interpersonal Competencies

Exceptional executive communication and stakeholder management skills, with the ability to influence at the C-suite level
Strategic thinker with the ability to translate operational complexity into clear, actionable plans
Strong judgment and decisiveness in ambiguous, fast-paced environments
High integrity, detail orientation, and commitment to operational excellence

What We Offer:

Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

Why StubHub

A genuine culture mandate. This isn't a role to run an LMS and organize off-sites. You have explicit leadership support to build the coaching, performance, and developmental infrastructure StubHub needs — and a CHRO who will advocate for the investment required to do it right.
The work is visible. Coaching, performance, and culture initiatives at StubHub will be felt by every employee. This is a role where your impact is real, measurable, and seen.
A mission worth caring about. We exist to give fans access to live experiences — the games, concerts, and shows that define people's lives. That's an emotional connection most companies can only manufacture.
AI is a real differentiator here. We want a leader who brings genuine curiosity about AI-powered coaching and learning — not someone who adds an AI paragraph to a 2019 training deck

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range

$200,000—$275,000 USD

About Us

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

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We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

Director of Treasury Operations & Cash Management