Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Compliance

Pay Details:

$96,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview

Canadian Privacy is part of the Global Compliance department and has a mandate for promoting a culture of privacy compliance and oversees TD’s privacy practices and initiatives regarding customer and employee information. The Canadian Privacy Office has oversight of privacy risk in Canada. It provides specialized advice and counsel to Risk Owners (businesses and corporate functions), reports and escalates privacy issues of key importance within TD, provides training and liaises with and reports to key regulators. As a centre of excellence, and second line of defence Oversight Function, Canadian Privacy along with other risk and oversight partners provide objective guidance, independent challenge and risk-based oversight of TD's compliance with Canadian privacy laws, rules and regulations globally.

Job Description

This role reports to the Senior Manager, Canadian Privacy Office and supports various activities within the Canadian Privacy Office with particular emphasis on relationship management, supporting Canadian Privacy's Regulatory Compliance Management (RCM) activities and special projects.
Key accountabilities include:

Provides advice, guidance and support to Risk Owners (businesses and corporate functions) to drive regulatory/compliance requirements and assists in implementing compliance initiatives to help manage regulatory risk
Supports all activities related to Canadian Privacy's Regulatory Compliance Management (RCM) activities as an Oversight Function
Identifies issues and supports the management of privacy controls
Supports TD's data strategy and strategic data initiatives that deliver new tools, capabilities and platforms and the D&A users performing data usage activities (e.g., analytics, engineering, AI, etc.)
Supports the implementation of the Canadian Privacy Office strategy and program
Monitors trends in the industry and works with business partners to provide advice and counsel on changes in legislation
Supports privacy-related risk assessments, metrics and reporting mechanisms to assess the health of the privacy program
Supports updates to privacy-related policies, procedures, standards and guidelines
Supports the development of business area specific privacy procedures, guidelines and business requirements
Supports the development of role-based privacy training (e.g., Privacy Designate training) as needed
Maintain strong relationships with key stakeholders and be an ambassador for TD's privacy program across the organization
Assess/identify key issues/risks and escalate to appropriate levels, where required
Participate fully as a member of the Privacy team through collaboration, sharing of privacy knowledge and expertise and identify ways to innovate our processes.
Lead/support special projects, as required

Other Qualifications/Skills/ Experience:

Ability to understand and interpret complex laws and regulations (knowledge of relevant Canadian privacy legislation is required and knowledge of international privacy legislation would be a definite asset)
Ability to understand law and regulation as it applies to the financial services sector
Ability to independently manage timelines and deliverables, and provide subject matter expertise to business partners and projects
Keen interest in advancing knowledge around data governance
Awareness of data platforms (e.g., Azure cloud), AI and other machine learning technologies
Exceptional time management and organizational skills with the ability to manage multiple priorities in a fast paced/evolving environment
Excellent verbal and written communication skills with an ability to interact at all levels of the organization and tailor communications to the intended audience
Experience developing governance documentation (i.e., policies, frameworks, processes, guidelines), reporting, and presentations
Experience managing enterprise initiatives/projects
Proficient in Microsoft Office Applications, Excel, Visio and PowerPoint

Demonstrate strong:

Ability to work independently, think critically and make decisions;
Collaboration with a variety of stakeholders to influence, build consensus and effect creative and responsive solutions;
Attention to detail; and organizational and business awareness

Education and Accreditation

Undergraduate degree (or equivalent)
3+ years relevant experience in a Legal, Compliance and/or Risk Management function
Previous privacy experience, including a designation with the International Association of Privacy Professionals (IAPP), would be considered an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

Manager, Canadian Privacy Office (CPO) (4195)