3 billion people across the world work in frontline jobs. Yet, despite rising costs and staff shortages, frontline organizations are still left to choose between paper, Excel, and WhatsApp, or decade-old workforce management solutions to take care of the most important part of their businesses: their people.

Enter Sona: the next generation of AI-native, frontline workforce management. We've built an end-to-end platform covering Scheduling, HR, Payroll, and Communications that gives the largest frontline organizations everything they need to staff more intelligently and empower their teams.

In 4 years, we've already made a deep impact on the lives of over 100k frontline workers and the operation of their organizations, grown the team to 140+, and secured over $100M in funding from notable VCs, including N47, Felicis, Northzone, Gradient Ventures (Google), SpeedInvest, Antler, and Notion Capital, plus notable angels like Tom Blomfield (Monzo).

It's a hugely exciting time to be joining the team. We're still small enough that you'll have a significant impact on the company's growth trajectory and culture, but large enough to have a great structure, experienced leaders, and world-class benefits in place.

About the Role

As an Account Executive at Sona, you'll own the full sales lifecycle for mid-to-enterprise sized customers in our core US frontline sectors (Hospitality or Retail), working closely with our founders, VP of Sales, Head of NA Sales, and a high-performing marketing team.

We're looking for future leaders of our US business, where high expectations and high rewards go hand in hand. As an early member of the US sales team, you'll help shape how we sell, who we sell to, and what the US org looks like as we scale.

Responsibilities

Day to day, you will:

Drive revenue growth within mid-enterprise segments in your frontline sectors (Hospitality or Retail).
Own the full sales cycle from strategic prospecting to closing, ensuring accurate forecasting and pipeline management.
Build deep relationships with key decision-makers and stakeholders in target accounts, positioning Sona as a must-have solution.
Be the face of Sona at industry events and conferences across the US, driving pipeline activity and elevating our brand.
Collaborate cross-functionally with Marketing, Customer, and Product teams to refine campaigns, enhance onboarding, and provide market insights that shape our product roadmap.

Requirements

We're building the highest-performing sales team at Sona, where careers accelerate tenfold. To thrive here, you'll need:

Experience that sets you up for success:

Proven experience selling complex technology products into US mid-market or enterprise accounts.
At least 2-3 years in a closing sales role, ideally in a high-growth B2B environment.
A track record of smashing quotas and exceeding targets.
A bias for action: you're a driver, not a passenger.
You thrive in a startup: comfortable with ambiguity, adaptable to change, and excited to build something great from the ground up.

But more importantly, we care about who you are. If these traits describe you to a tee, you'll thrive at Sona:

Growth mindset. You push yourself to improve every day.
Unmatched work ethic and drive. You have an insatiable need to achieve.
Competitive, but collaborative. You want to win, but not at the expense of your team.
Grit and optimism. You embrace challenges with resilience and a solutions mindset.

Benefits

Base salary of $130-150k + 100% target bonus (uncapped)
Hybrid: New York City, 3+ days a week. Travel to customers across North America expected.
Share options
401k contributions, employer match up to 2%
Comprehensive health insurance available from day one (UnitedHealthcare)
20 days PTO + Local public holidays (sick leave is separate)
Enhanced parental leave & pay
Bi-annual all expenses paid team retreats
The latest MacBook and equipment budget for your home office
Professional development budget
Unlimited free books
Note: this represents a typical benefits package for a US-based, full-time employee. Exact details may vary based on location and employment type but we try to be as fair as possible to all of our team members. Please ask your contact in the Talent team to clarify the available benefits for you.