The Field Safety Specialist (FSS) will be responsible for on-the-ground operational and field safety initiatives for East Coast operations, including Washington, D.C., Atlanta, GA, and new cities as needed. This role requires availability for 2nd and 3rd shift rotations, weekends, and holidays, as well as quarterly travel between sites.

You will be responsible for spearheading development and implementing effective customer-focused safety processes commensurate with Zoox’s safety innovative leadership. Additionally, the FSS is expected to drive the continuous improvements of our Robotaxi operations through the lens of safety.

As the Field Safety Specialist, you will continually evaluate field safety operations to define and implement processes that are repeatable across different vehicle platforms and locations to ensure the highest level of safety in operations. You will continually improve our lessons learned from operations and incidents, including working closely on complex issues with our Fleet Operations, Vehicle Engineering, Software, Hardware, and Legal teams to ensure a rigorous, disciplined, risk-based approach.

The role will involve collaborating primarily with the East Coast operations teams and Corporate Operations Teams, EHS & Legal, and Security personnel. The successful candidate will be able to support other Zoox safety efforts, including Operational Safety, Safety Planning, Policy, Design, and Risk Assessment activities.

The Field Safety Specialist (FSS) will be responsible for on-the-ground operational and field safety initiatives for East Coast operations, including Washington, D.C., Atlanta, GA, and new cities as needed. This role requires availability for 2nd and 3rd shift rotations, weekends, and holidays, as well as quarterly travel between sites.

You will be responsible for spearheading development and implementing effective customer-focused safety processes commensurate with Zoox’s safety innovative leadership. Additionally, the FSS is expected to drive the continuous improvements of our Robotaxi operations through the lens of safety.

As the Field Safety Specialist, you will continually evaluate field safety operations to define and implement processes that are repeatable across different vehicle platforms and locations to ensure the highest level of safety in operations. You will continually improve our lessons learned from operations and incidents, including working closely on complex issues with our Fleet Operations, Vehicle Engineering, Software, Hardware, and Legal teams to ensure a rigorous, disciplined, risk-based approach.

The role will involve collaborating primarily with the East Coast operations teams and Corporate Operations Teams, EHS & Legal, and Security personnel. The successful candidate will be able to support other Zoox safety efforts, including Operational Safety, Safety Planning, Policy, Design, and Risk Assessment activities.

In this role, you will:

Lead local on-the-ground operational safety requirements to drive rapid response to vehicles involved in Incidents.
Support incident on-call duties across the organization with poise and professionalism. This includes technical understanding of issues, problem-solving, and quick decision-making.
Gather data and information, conduct interviews, and collect evidence as needed for vehicle safety events, potential safety incidents, close-calls/near-misses, and concerns involving Zoox vehicles during testing and service operations
Lead deep-dive learning events into vehicle safety events and implement mitigations and solutions as appropriate
Establish close collaboration and build trusting relationships with other crew members from cross-functional teams in order to advise and support on safety-critical findings or events
Collaborate with the training department to develop and execute comprehensive training programs that align with organizational objectives and enhance employee skills and performance.
Actively champion and promote the One Zoox value by prioritizing team collaboration and support. This includes readily adapting to and willingness to support the changing needs of the team and larger company.
Support the continuing development and implementation of successful operational safety and compliance programs
Ensure that relevant operational safety metrics are tracked, reported, and used by internal stakeholders to manage safety risks

Qualifications

4+ years of applicable experience in Operational Safety, Field Safety Operations, Occupational Safety & Health, Law Enforcement, Fire Service, Emergency Management, or a similar role in a fast-paced environment where ambiguity is seen as an opportunity or a combination of equivalent education and experience.
Possesses excellent emotional intelligence with an empathetic communication style that fosters connection, collaboration, and motivation.
Familiarity with, or ability to quickly learn, Google Workspace, Jira, Confluence, and Slack software applications.
BS in Occupational Safety & Health (OSH), Environmental Health & Safety (EHS), Emergency Management, or equivalent field.

Bonus Qualifications

Experience in the automotive or autonomous driving technology industry, including transportation safety operations.
Background as a first responder, involving vehicle incident response and investigation.
Knowledge of high voltage DC systems, lithium-ion batteries, and familiarity with industry safety standards like AVSC Best Practices and ISO 39000 series.

About Zoox

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem required to bring this technology to market. Sitting at the intersection of robotics, machine learning, and design, Zoox aims to provide the next generation of mobility-as-a-service in urban environments. We’re looking for top talent that shares our passion and wants to be part of a fast-moving and highly execution-oriented team.

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Accommodations

If you need an accommodation to participate in the application or interview process please reach out to accommodations@zoox.com or your assigned recruiter.

A Final Note:

You do not need to match every listed expectation to apply for this position. Here at Zoox, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.